Scaled Abuse Analyst, Trust and Safety, YouTube

Job Description

Minimum qualifications:

- Bachelor's degree or equivalent practical experience.
- 1 year of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
- 1 year of experience in managing projects and defining project scope, goals, and deliverables.
- 1 year of experience with SQL, R, Python, or C++.

Preferred qualifications:

- Experience in data management, metrics analysis, experiment design and automation.
- Experience with classification systems, ranking systems, LLMs, Artificial Intelligence (AI) agents.
- Experience in creating opportunities to conceptualize and complete while working with global teams.
- Experience in collecting, managing and synthesizing datasets and information from disparate sources, statistical modeling, data mining and data analysis.
- Experience in translating investigative insights into business strategies and actions.

About the job

Fast-paced, dynamic, and proactive, YouTube's Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

In this role, you will be analyzing data. You will work in a changing environment. You will be a contributor to the strategy for reducing network badness on YouTube. You will balance the requirements while demonstrating the ability to make quantitatively based recommendations accordingly. You will require on-call work at weekends on a rotational basis. You will be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube's Community Guidelines.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun - and we do it all together.

Responsibilities

- Apply advanced statistical methods to datasets to understand the impact of abuse to the YouTube ecosystem. Develop new workflows against known vectors of abuse.
- Learn technical concepts and systems and deliver results using them. Communicate technical results and methods. Manage technological solutions for streamlining quality assurance and produce training solutions to emergent workflows.
- Perform fraud and spam investigations using multiple data sources, identify product vulnerabilities and drive anti-abuse experiments to prevent abuse. Work with engineers and interact cross-functionally with stakeholders to improve workflows by process improvements, automation and anti-abuse system creation.
- Develop quality training materials, create consensus and maintain communication for YouTube Scaled Abuse with business stakeholders.
- Design and refine prompts for Large Language Model (LLMs) to improve their accuracy in identifying and classifying abusive content and behavior.

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