▷ Apply Now: Associate System Engineer

Job Title Associate System EngineerLocation PuneAbout Springer Nature GroupSpringer Nature opens the doors to discovery for researchers educators clinicians and other professionals Every day around the globe our imprints books journals platforms and technology solutions reach millions of people For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today more than ever we see it as our responsibility to ensure that fundamental knowledge can be found verified understood and used by our communities enabling them to improve outcomes make progress and benefit the generations that follow Visit group springernature com and follow SpringerNature SpringerNatureGroup About the roleThe associate system engineer role at our Pune office will set up and manage user accounts for our vendors It will support these same vendors in an efficient and correct way so they can properly do their job we manager their license usage and they can only access what they need to access You will be working with tools like Active Directory EntraID and our propriety built user account management tool It s a nice job for people starting in information technology and want to learn more about IT in a global and diverse enterprise company Role ResponsibilitiesA significant part of the role will involve supporting users who work for Springer Nature vendors Duties will include both local and global Create and maintain user accounts in the Springer Nature proprietary user management system Administer user accounts in Active Directory Entra ID Microsoft 365 and Okta Work together with vendor account managers to ensure users can do their work Work with other Springer Nature teams to arrange proper access for users to multiple applications services Improve user management processes Liaise with the outsourced staff to ensure the businesses are properly supported and key users are kept up-to-date Keep documentation up to date xe2x80x8bExperience Skills Qualifications1- 3 years of experience with extensive knowledge of Active Directory EntraID Okta Exchange Online Office365 Extensive knowledge of Windows 10 11 MacOSBasic understanding of identity conceptsWorking knowledge of ITIL methodsStrong analysis and design background with excellent documentation experience Excellent communications skillsAbility to prioritise and work with conflicting deadlinesProfessional English language skillsAbout YouWorking in a heterogeneous environmentUp-to-date knowledge of relevant latest ICT-developmentsStrong analytical and problem-solving abilitiesProactive in planning with strong organisational and decision-making skills Proven ability in managing customers needs and expectations at all levels and able to partner effectively with the businesses Confident in own ability and judgement and willing to take the lead and be personally accountable Demonstrable drive resilience and determination allied with tact and diplomacy Ability to work independently as well as part of a team when required EligibilityIn accordance with our internal career movement guidance 12 months in current role is a requirement before applying to a new role At Springer Nature we value the diversity of our teams and work to build an inclusive culture where people are treated fairly and can bring their differences to work and thrive We empower our colleagues and value their diverse perspectives as we strive to attract nurture and develop the very best talent Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards Find out more about our DEI work here If you have any access needs related to disability neurodivergence or a chronic condition please contact us so we can make all necessary accommodation For more information about career opportunities in Springer Nature please visit LI-DB1Job Posting End Date 30-05-2025