Management Trainee

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Management Trainee Collections We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes Responsibilities In this role you will be responsible for all the activities related to Order to Cash domain This includes the collection of invoices and the management of all related processes dispute identification and resolution account reconciliation credit balance disposition and unclaimed property administration The Debt Collector will effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts Follow-up with various departments to get supporting documents info for dispute deductions resolution Ability to handle trouble shoot and resolve recurring or occasional bottlenecks Effectively communicate and support the collection goals while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts Receive notification for reimbursement and perform acceptability analysis within threshold Qualifications Minimum qualifications B Com Graduation Relevant work experience Preferred qualifications Good Communication Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training