IT Administrator

4 weeks ago

Bengaluru, Karnataka, India Seekho Full time
About the Role

We're looking for an experienced and proactive IT Administrator to take ownership of our internal tech infrastructure. You'll be the central figure managing company-wide IT operations, ensuring reliability, compliance, security, and smooth user experience across platforms.

From centralised access management to troubleshooting laptop crashes, you'll be the go-to person when systems falter. You'll work closely with HR and Engineering teams to streamline onboarding/offboarding, maintain compliance with data protection standards, and keep our internal systems running at peak performance.

Key Responsibilities

- Centralised Access Management

- Administer and manage user access to internal systems, tools, and repositories.
- Define and maintain role-based access controls and permissions across the tech stack.
- Oversee SSO (Single Sign-On) configurations and identity providers.

- Tech Stack Management

- Manage and maintain company-wide tools including email, domain services, internal portals, and version control systems.
- Ensure uptime, security, and integration efficiency across platforms.

- End-User Support

- Provide timely support for laptop/desktop crashes, VPN connectivity issues, conferencing tool errors (e.g., Zoom), and other IT problems.
- Maintain documentation and quick-fix playbooks for recurring issues.

- Employee Lifecycle Support

- Maintain and regularly update onboarding and offboarding checklists.
- Ensure seamless provisioning and deprovisioning of user accounts, devices, and licenses.

- Compliance & Security

- Enforce security protocols and data protection policies (e.g., GDPR, ISO 27001, if applicable).
- Regularly audit access logs and update policies as needed.

- System Monitoring & License Management

- Track usage, renewals, and capacity planning for SaaS tools and licenses.
- Monitor internal systems and servers for performance, uptime, and security threats.

- Infrastructure Monitoring & Maintenance

- Manage cloud/on-prem servers, ensuring optimal configuration and health.
- Maintain backups and disaster recovery strategies.

Requirements

Requirements

- 2+ years of experience as an IT Administrator, Systems Engineer, or similar role.
- Deep understanding of identity & access management, VPNs, and system security.
- Hands-on experience with GSuite/Google Workspace, domain management, and version control tools (e.g., GitHub).
- Familiarity with compliance frameworks like GDPR, ISO 27001.
- Strong problem-solving skills and attention to detail.
- Excellent communication and documentation abilities.

Benefits

- Fast-paced environment with real ownership and impact.
- Exposure to modern tooling and evolving tech infrastructure.
- Collaborative team culture with strong cross-functional support.

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