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1 day ago

Shimla, India Indus Towers Full time

Job Description Role & responsibilities: ESH Compliance - Site Hygiene; compliance to organizational requirements - Adhering to SOPs - Ensuring correctly rated equipments. - Ensure use of PPE by self and technicians - Support in regular training on ESH and also ensure that safe practices are being following at Tower Site - Ensure issue and usage of PTW for every activity being done at a site Customer Management - Provide supports for outage escalation by OPCOs - Site access supports as and when applicable for tenants - Maintain healthy customer relationship - Supervise Site upgrades as per specification and provide support for RFS activities Site Quality & process compliance - Maintain excellent level of site quality (proper cable laying, correct temperature, correct settings, site in Auto, etc.) - Identify Gap against specification and ensure timely corrections - Periodic audit to ensure that civil/tower electrical and other Infrastructure are in best state. - Ensure ZERO quality/operational process non compliance - Compliance checking of quality of technicians, partners, spares including any ethical issues Energy Management - Identifying high Diesel consumption sites and recommending their remedy action - Minimizing EB faults - Facilitating in converting non EB sites to EB sites - DCEM Compliance - DG running hrs. compliance Uptime - Drive Uptime for all Customers. Maintain infra uptime as per MSA/KPI's - RCA of outages and prepare corrective action plan to avoid repetitions. - 100% Site Automation and Alarm integration with NOC. Alarm & Metering correction at Site. - 100 % compliance on PM - Site visit and closure of punch points Team Management - Technician performance evaluations - Identify training needs of technicians and plan for development - Site allocation, discipline management for technicianseam Management Landlord Management - Compliance of sites access process - Maintains high level of landlord engagement to ensure 24*7 access and facilitate upgrade / planned event / installation and other operational work at site - Resolution of hygiene related trouble tickets to ensure landlord satisfaction - Preferred candidate profile

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