Delivery Associate

4 weeks ago

Hyderabad, India RentoMojo Full time

Job Description

Responsibilities:

- Checking, loading, and unloading products into the delivery vehicle, ensuring proper checking, handling, and securing of items to prevent damage.
- Accompany the driver during delivery routes, providing support in navigating and locating delivery addresses efficiently.
- Help unload and place goods at customers locations, ensuring accuracy and careful handling to maintain customer satisfaction.
- Assist in verifying the accuracy of deliveries by comparing them to delivery manifests and obtaining OTP from customers as proof of receipt.
- Communicate effectively with the customers, providing updates on delivery status and addressing any questions or concerns.
- Follow established safety protocols and guidelines to ensure a safe working environment for yourself, the driver, and the customers.
- Maintain cleanliness and organization of the delivery vehicle, including regular inspections to report any maintenance or repair needs.
- Collaborate with the driver and team members to optimize delivery routes and schedules, ensuring timely and efficient service.
- Install and uninstall the products like beds, washing machines, TV, Fridge etc at the customers place.

Requirements:

- High school, diploma or equivalent, graduate preferred.
- Customer Service oriented.
- Proficiency in operating a mobile app for tracking deliveries, managing routes, and updating delivery status.
- Ability to effectively read and navigate using digital maps, such as Google Maps or similar mapping applications.
- Attention to detail and ability to follow instructions accurately.
- Reliable and punctual, with a strong work ethic.
- 1 year + experience in delivery, service, or logistics roles.

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