Bpo Process Associate

3 weeks ago

Ludhiana Dehradun, India Talent Acquaintance Full time
Job Description

- A BPO Process Associate handles a specific business process or task for a client company.
- The primary responsibilities can vary widely but often involve data entry, customer support, or back-office operations.
- This role requires following established procedures and guidelines to ensure efficiency and accuracy in all tasks.
- The associate is responsible for maintaining a high level of performance to meet or exceed key performance indicators (KPIs) and service level agreements (SLAs).
- This position may involve using specialized software, CRM systems, or internal tools to complete tasks and document progress.
- The role is crucial for supporting the client's business operations and may involve interacting with internal teams or customers depending on the process.

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