Application Analyst – Salesforce Health/Marketing Cloud

5 days ago

Udaipur, India Intellectt Inc Full time

Role: Application Analyst – Salesforce Health/Marketing Cloud Location: Remote Primary Responsibilities may include: • Responsible for the day-to-day operations of non-clinical applications including design, build, · test, and maintenance. This ranges from small service requests to larger project · implementations. • Responsible for assisting with system troubleshooting, implementations, and software · updates. • Participates in system testing and validation by assisting in the development and · maintenance of testing protocols, and coordinates testing with end users when applicable. • Coordinates tasks departmental/interdepartmentally to support non-clinical applications. • 5.Works in a multidisciplinary environment to help maintain a stable and functional software · application. • Develops, follows, and keeps updated documentation on support of the system as well as · adheres to change management procedures. • This position has an on-call rotation schedule that requires immediate off-hours response. • Actively maintains education and cross-training on all departmental areas of expertise. · Summary: · Responsible for the gathering, interpreting, and utilizing of complex data to maintain stable · operations and ongoing improvement of IS Applications. These systems may include, but are not · limited to, functionality to support clinical, fiscal, IS and business operations. This position works in a · multi-disciplinary environment that requires excellent communication skills and problem-solving · abilities. The IS Analyst design system components, write specifications, define solutions, perform · system build and create system level documentation. - 3+ years of IT experience - Strong critical thinking and analysis skills - Business acumen. Understand operational workflows supported by applications - Good communication/collaboration/team skills - Experience learning new applications and adapt quickly when given new assignments - Initial applications: · Primary : Salesforce Health Cloud · Secondary: Salesforce Marketing Cloud

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