Service Desk Analyst
1 day ago
Job Description We are looking for experienced L1/L2 IT Service Desk professionals to join our 24x7 IT helpdesk team providing L1/L2 support. An ideal candidate will bring a combination of hands-on technical expertise from a fast-paced and growing environment. You should be an expert in IT End User Services processes and related technologies. Primarily Focused On In your journey, you will be: - Ensuring smooth IT support operations - Contributing to help desk policies, and procedures and ensuring their implementation - Enrichment of IT support knowledge base and training Fulfilling The Below Roles And Responsibilities - Prioritize incidents and service requests according to defined processes to meet defined SLAs. - Use remote tools and diagnostic utilities to aid in resolving support requests. - Installing and configuring hardware and software components throughout various network infrastructure devices. - Install antivirus software and ensure virus definitions are up to date. - Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals. - Ensuring company safety and security standards are met. Bringing In The Below Education And Experience - Minimum 2 years of experience in an in-house IT team of a global organization - Bachelor's degree in either Computer Science/Engineering, Information Systems Management, or equivalent experience Technically Sound In - Ticketing tools: ServiceNow, Zendesk, etc. - IT Service Management modules: Service Portal, Agent Workspace, Service Catalog, Request Management, Incident Management, Knowledge Management, and Basic Configuration Management Database (CMDB) - Microsoft Suite of Applications: Active Directory, Office 365, Azure, and IT infrastructure - Knowledge of Networks, DNS. Job Location: - Mohali
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Service Desk Analyst
3 days ago
Nagar, Sahibzada Ajit Singh Nagar, India EXO Edge Full timeJob Description Job Description At EXO Edge, we hire individuals who are fun loving, embrace life, and are ambitious. We are defined by our core values Team Results Accountability and Quality (TRAQ). If these values resonate with you and you're excited to join our journey, please review the job description below: We are seeking detail-oriented and...
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Service Desk Analyst
3 weeks ago
india TransPerfect Full timeOVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...
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Front desk staff
3 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany Description Khaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET preparation. ...
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Front Desk Staff
3 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany Description Khaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET...
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Sahibzada Ajit Singh Nagar, India Pinnacle Placements Services Full timeAre you ready to start or grow your career with a company that values your skills and potential?Were hiring for Front Desk Executive. If you're motivated, reliable, and eager to learn, this is your chance to join a dynamic and growing team.Experience 0 - 6 Years No. of Openings 10 Education Higher Secondary Role Front Desk Executive Industry Type...
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Front Desk Staff
3 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany Description Khaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET preparation. Role...
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Front Desk Staff
3 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany DescriptionKhaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET preparation.Role...
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Front Desk Staff
3 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany DescriptionKhaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET preparation.Role...
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Front Desk Staff
2 weeks ago
Sahibzada Ajit Singh Nagar, India Khaira Education Full timeCompany DescriptionKhaira Education is Asia's first OET Premium Preparation Provider, dedicated to guiding candidates through comprehensive courses with the help of internationally acclaimed OET trainers. With over 6,500 candidates successfully passing their exams, Khaira Education has established a strong reputation for excellence in OET preparation.Role...
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Service Desk Analyst
3 weeks ago
Bengaluru, India Capgemini Engineering Full timeJob Description Service Desk Analyst Location: PAN India Experience: 24 years Choosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience...
