▷ [27/09/2025] Consult an Expert

3 weeks ago


Chennai, India Vakilsearch Full time

Job Description

Key Responsibilities:

- Offer accurate, timely, and professional advice or consultations in your area of expertise.
- Respond to queries via chat, email, video call, or phone as per platform requirements.
- Assist users in understanding complex issues or solving specific problems.
- Maintain up-to-date knowledge in your field to ensure credible and current consultation.
- Document interactions, maintain records, and follow data privacy/confidentiality protocols.
- Collaborate with internal teams to improve consultation workflows and customer satisfaction.
- Participate in training, webinars, or content development if applicable.

Domains (Customize as per use case):

- Healthcare (e.g., medical specialists, dietitians, psychologists)
- Legal (e.g., legal advisors, compliance experts)
- Finance (e.g., tax consultants, investment advisors)
- Technology (e.g., IT consultants, cybersecurity experts)
- Education (e.g., career counselors, academic advisors)

Required Skills & Qualifications:

- Bachelor's or Master's degree in a relevant field.
- Minimum 3 years of experience in the chosen area of expertise.
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication.
- Comfortable with digital tools, platforms, and remote interactions.
- High level of professionalism and customer-centric approach.



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