Customer Support Executive Jobs Opening in Xinyuan International Group at Bhayandar, Ghatkopar East, Vasai, Gurgaon, Mumbai, PuneLess
2 weeks ago
We are looking for a Customer Support Executive to join our team and serve as the primary point of contact for customers, ensuring that their queries, complaints, and requests are handled efficiently and professionally. The role requires a customer-focused individual who is empathetic, proactive, and able to provide a positive experience at every interaction. As a Customer Support Executive, you will communicate with clients across multiple channels such as phone, email, chat, and social media, ensuring timely responses and resolutions. You will also play a key role in maintaining customer satisfaction, retention, and loyalty by providing accurate information and solutions. Key Responsibilities Handle inbound and outbound customer calls, emails, and chat messages. Resolve queries, complaints, and issues in a polite, professional, and timely manner. Provide detailed information about products, services, policies, and procedures. Record and maintain accurate customer information in CRM/software tools. Coordinate with internal teams such as sales, technical, and operations for issue resolution. Escalate complex cases to senior team members or managers when required. Follow up with customers to ensure their issues have been resolved satisfactorily. Maintain high levels of customer satisfaction by demonstrating patience, empathy, and problem-solving skills. Prepare daily/weekly reports on support activities, customer issues, and resolutions. Stay updated with company products, services, and policies to provide accurate assistance. Skills & Competencies Required Communication Skills: Strong verbal and written communication skills in English (knowledge of regional languages is an advantage). Customer Handling: Ability to remain calm under pressure and handle difficult situations tactfully. Technical Skills: Basic knowledge of MS Office, email handling, and CRM tools. Problem-Solving: Analytical thinking and proactive approach to resolving issues. Interpersonal Skills: Empathy, patience, and a positive attitude towards customers. Time Management: Ability to handle multiple queries and prioritize tasks efficiently.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position? Ans: A candidate must have a minimum of 3+ year experience as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), 10th Pass (SSC) What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position? Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation. Diploma, B.Com, BA, BBA/BBM, BCA, 10th Pass (SSC), 12th Pass (HSE)
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Customer Support- voice process||gurgaon
2 days ago
Gurgaon, Haryana, India Sana Search International Full time ₹ 2,20,000 - ₹ 3,30,000 per yearCustomer Support Executive- Voice process||gurgaonJob descriptionHandle Queries & Complaints of customersEnsuring end to end resolutionEnsure a significant improvement in customer experienceInternational voice processInternational blended process for gurgaon ocation.Freshers can also apply. Languages : Excellent fluency in English Shift timing : rotational...
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Job Opening as Export manager Gurgaon
1 week ago
Gurgaon, Haryana, India Swear Healthcare Full time ₹ 4,00,000 - ₹ 12,00,000 per yearDesignation: Export Manager Medical Disposables (Area- Africa and Middle East)Location: GurgaonExperience – min 12yrsSalary – NegotiableQualification – Any GraduateIn case interested kindly share your resume to OR Whats app – Key Responsibilities:Market analysis and strategic planningStrong business development skillsClient acquisition and...
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Gurgaon, Haryana, India Convate Consultancy Services Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDear Candidate,We have a Job Opening for Admin at Reputed Furniture Industry at Gurgaon.Requirement Details:Location: Gurgaon Sector 43Designation: AdminExperience: 5 to 9 YearsQualification: Any GraduateFacility management Preferred IndustryExpected Notice Period: Immediate to 30 daysResponsibilities:Overall Office administration & Support functions to the...
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DBIL, Gurgaon, Haryana, India at DBS Full time ₹ 2,00,000 - ₹ 6,00,000 per yearOfficer, Customer Service Officer, Consumer Banking Group - (WD Business Function: As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments,...
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Gurgaon, Haryana, India Jobted IN C2 Full timeRole Overview We are seeking a Technical Sales Executive to support client acquisition demos and relationship building across SEA Middle East and US markets This is a full-time on-site role based in Sector 49 Gurgaon Ideal for recent graduates or early-career professionals with strong communication skills and a passion for tech-driven sales Key...
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Customer Support International Process
1 week ago
Gurgaon, India Leom International Full timeWe're Hiring Customer Success Associate (Operations) "Required excellent English Communication Skills" Qualification : Graduation Process : International (Australian) Salary : 27-28k ctc Location : Gurgaon **Job Types**: Full-time, Regular / Permanent **Salary**: ₹27,000.00 - ₹29,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...
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Gurgaon, India Square Group Technologies Full timeAbout Us – SquareGroup Technologies At SquareGroup Technologies, we empower businesses through innovative software and IT solutions that bridge vision and execution. We are a team of seasoned experts committed to understanding each client’s unique challenges and delivering tailored, high-impact outcomes. Our services span IT Strategy & Consulting, Cloud...
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Customer Support Executive
4 days ago
Gurgaon, India Webrocks Full time**Job openings for customer support executive in sector 18 gurugram**: Home **›**Current Jobs **›** Job openings for customer support executive in sector 18 gurugram - Customer Support ExecutiveGurugram, Sector 18 Process - Real Me ( Telugu Expert and Kannada as well) Job Profile - Customer Care Executive Location - Gurgaon Salary - 22k CTC (Telugu) 20k...
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Customer Support Executive
1 week ago
Gurgaon, India First Voice Pvt. Ltd Full time_**Hi,**_ - **Job Seekers**_ - **#Jobs #work from office #Gurgaon #only Experience #MNC# international Voice Process#**_ **We have an opening at the Gurgaon location to work from the office, Hiring for a Customer Support Associate position.Only international BPO voice process minimun 6 months experience required.** - **Requirement -**_ - Excellent English...
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Customer Support- Fresher- Gurgaon
4 days ago
Gurgaon, Haryana, India humanTech Full time ₹ 2,00,000 - ₹ 2,50,000 per yearHiring for Customer Support Executive - Gurgaon-21We are hiring Graduate/Undergraduate Freshers for an exciting opportunity. Job Role: Customer Support – Voice Location: Gurgaon (Work from Office) Experience: Fresher Shift: Rotational Shifts + Rotational Week Off Working Days: 6 Days a Week Transport: One-side transport provided during odd hours Salary:...
