
Urgent UPS Express
3 weeks ago
He / She will be responsible for achieving his/her assigned sales plan by generating profitability. UPS revenue growth through the development of new businesses and the retention of existing businesses within the assigned accounts. He/she analyses customers current supply chain needs to create appropriate solutions and promptly respond to customers requests.
Designation:
Internal: Account Executive - Business Development
External: Account Manager - Business Development
Essential functions of the role:
- Business Development and acquisition of new large national and global customers in line with organization growth and go to market strategies.
- Focus on long term sustainable business strategies - RFQ and long term contracts.
- Developing and implementing sound retention strategies, utilizing strong negotiation efforts to preserve business and securing contract agreements from previously noncontracted customers.
- Control revenue by maximizing profits through price strategies, margin control and mitigating customer loss.
- Presenting complete portfolio of UPS in front of customers to penetrate revenue and volumes streams.
- Achieve assigned monthly, quarterly and yearly Sales Goals - Customer s acquisition, Volume growth, Revenue Growth and Gross profit.
- Timely update of Sales activities in UPS Drive Sales system and following Sales and organizational policies.
- Reporting to all the aspect of Sales activities and customers to manager on daily basis.
- Collaboration with Pricing/ procurement/ ops/ network to design solutions for customers.
Key Skill Sets/Competencies
- Professional Selling Skills/Consultative Selling techniques and impactful presentation and communication skills.
- Negotiation and Objection Handling Skills for maintenance and sustainability.
- Strategic Thinking and Relationship Building
- Self-motivated and result oriented.
- Demonstrate Adaptability and accountability
- Use Ethical Practices
- Collaborative and interpersonal skills, networking and uses Experts/ Tools - Drive, Sales navigator and other systems to help in leveraging customer relationship.
- Hands on technologies to use the Sales and solution tools.
- Ownership and Constant Initiatives in adversity, - Uses Planning activities to achieve assigned goals.
Job Duties:
Pre Selling:
- Travels to customer sites for face-to-face meetings to gather information about their businesses and identify opportunities for solutions
- Customizes standardized presentation templates with customers information to illustrate benefits of solutions to customers
- Analyzes customers billing technology to understand their needs and recommend UPS products and services
- Performs pre-call analysis (e. g. , researches account history, shipping details, complaints, etc. ) to prepare for sales calls.
- Researches resources (e. g. , current customers, periodicals, competitors, etc. ) to identify sales opportunities and obtain contact information
Selling:
- Responds to internal sales leads from various sources (e. g. , Sales Lead Incentive Management system, operations, Package Operations staff, etc. ) to identify sales opportunities and create a sales strategy
- Sells UPS suite of technology solutions (e. g. , Trade Ability, Quantum View, and Campus Ship, etc. ) to customers to secure their business
- Assesses previous sales calls to determine action plans for subsequent visits
- Researches existing UPS account history to obtain background information (e. g. , pay history, shipping routes, etc. ) and identify and prioritize large sales opportunities
- Utilizes DRIVE to document customer information and provide account status to the sales team
- Maintains and monitors records of customer information and account performance to track sales performance to objectives
- Reviews various Business Information and Analysis reporting tools to assess account performance and generate reports for management
- Presents solutions to customers to gain approval of proposals and move forward with the sales cycle
- Executes on previously signed contracts (e. g. , UPS Freight/ UPS Express) to introduce new products and services to customers and expand business within customer accounts
- Submits customer pricing requests to Pricing Analysts to generate new or revised price quotes
- Negotiates with internal groups (e. g. , Pricing, Revenue Management, etc. ) to create proposals and move forward with the sales process
- Analyzes price quotes to verify accuracy and determine how to propose the solution to the customer
- Setting up SOP - Sales Operating procedure or MOP - Master Operating Plans (e. g. , later pick up times, etc. ) to satisfy customer complaints. - Collaborates with operations to implement accounts with special needs (e. g. , unique delivery schedules, extra conveyors, additional drivers, etc. ) to adequately handle customers shipping needs
- Generates customer-facing reports to outline shipping history, billing history, and accounts incentives (i. e. , contracted discounts) and renegotiate contracts
- Follows-up with customers to ensure customer trades to potential /commitment
- Trains customers on billing analysis tools and electronic billing files to facilitate report generation
- Trains customers on proper packaging techniques to avoid damages
- Participates in UPS online training classes to prepare for products and services assessments and quizzes and to stay current on industry knowledge
Post Selling:
- Facilitates research of customer complaints (e. g. , late deliveries, damages, billing questions, etc. ) to determine appropriate resolution personnel, discusses complaints with UPS personnel (e. g. , Business Development Manager, business center managers, operations, billing, drivers, etc. ) to determine corrective actions and resolutions
- Facilitates the drive for debt recovery from Customers in conjunction with F A
- Facilitates proper on-boarding of new customers based on BD guidelines.
Qualifications and Job Specification KPI:-
- Minimum - Bachelor s Degree, Master in BusinessManagement/additional diplomain Sales and Marketing preferable.
- Minimum 2-3 years of relevant international corporate sales experience in the similar industry.
- Professional selling skills, consultative selling techniques expert.
- Customer satisfaction and objection handling skills for maintenance and sustainability
- Excellent communication and presentation Skills
- Focus on Sale - Networks, and usesExperts/Tools/Systemsto help in leveraging customer relationship, network and have a variety in new accounts
- High Energy levels planned for productive results towards sales funnel and calls, ability to stretch work hours and on opportunities and still remain enthusiastic
-
Urgent Opening For Offsore OB Voice Process
7 hours ago
Kolkata, West Bengal, India Imarque Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year|| Urgent Opening in Kolkata - Offsore OB Voice Prcoess || iMarque Solutions (P) LtdHurry UpFluency in Hindi / English Language Is MustGrab The OpportunityImmediate Joiners PreferredHiring For Agents/Trainer/Team-Lead/QualityContact Person HR Mitali If interested share your resume to WhatsApp or Call - Mitali Job Description:Hurry Up PAN India Hiring is...
-
HR Operations Intern
4 days ago
Kolkata, West Bengal, India Candidate Express Full time ₹ 15,00,000 - ₹ 28,00,000 per yearRole & responsibilities :Assist with end-to-end recruitment: job posting, screening, and interview schedulingMaintain employee records, attendance, and documentationSupport onboarding, exit formalities, and HR documentationCoordinate daily operations between HR, marketing, and sales departmentsGenerate internal reports (performance, task updates, leave...
-
Urgent Search) Associate
2 weeks ago
Kolkata, West Bengal, India Wipro Full timeWe use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...
-
Urgent Hiring
6 days ago
Kolkata, West Bengal, India DWC Technologies Full time ₹ 4,00,000 - ₹ 6,00,000 per year–End-to-end recruitment (sourcing to onboarding)–Posting jobs on several job portals–Screening & shortlisting candidates–Coordinating interviews & follow-ups–Sat & Sun Fixed off–Shift: 10 AM –7:30 PM Required Candidate profileMin 1 year in bulk hiring (International BPO/KPO only)Excellent English communication skillsStrong in sourcing,...
-
Data Entry Operator
1 week ago
Kolkata, West Bengal, India Adlib LLP Full time ₹ 1,32,000 per yearUrgent Hiring for Data Entry Operator for a renowned Book Store in Park StreetExperience : 1 to 2 years in data entry cum sales (10% sales work will be there)Salary upto 11KMale candidates onlyHS passLocalites preferredInterested candidates contact or share CVs over Job Type: PermanentPay: Up to ₹11,000.00 per monthBenefits:Health insuranceWork Location:...
-
Urgent Hiring
2 weeks ago
Kolkata, West Bengal, India Source Desk Global Full time US$ 60,000 - US$ 1,20,000 per yearAbout the Role: We are looking for a skilled IT Administrator with hands-on experience in server management, cloud platforms, and hosting environments. The ideal candidate should have a strong understanding of both technical configurations and coordination with external server teams to ensure smooth operations.Key Responsibilities:Manage and monitor cloud...
-
Urgent Opening
6 days ago
Kolkata, West Bengal, India Source Desk Global Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a professional and detail-oriented Virtual Assistant to provide administrative support and manage day-to-day tasks efficiently. The role requires excellent organizational and communication skills, along with the ability to handle tasks such as calendar management, travel bookings, research, email, and document assistance. The ideal...
-
Digital Product Manager
3 weeks ago
Kolkata, West Bengal, India Peoplemint Consultants Full timeHiring for a Bank urgent opening for Digital Product Manager -Corporate Internet Banking in a leading Bank.Location-Kolkata.Grade- up to SM .MBA from reputed college. Digital Banking certifications would be an added advantageOverall experience of 3+ years referably in the BFSI / Payment domain with specific experience in Corporate Internet BankingHave...
-
Urgent) Supply Manager
3 weeks ago
Kolkata, West Bengal, India LivSpace Full timeJob DescriptionAs a Vendor Manager, you will be responsible for onboarding home painting contractors on Livspace platform. You will build and manage relationship with contractors in respective cities.- Manage contractor partner bandwidth.- Monitor SLAs and solve customer escalations by working with contractors.- Coordinate with vendors.- Negotiate...
-
Sales Executive
1 week ago
Kolkata, West Bengal, India Adlib LLP Full time ₹ 1,80,000 - ₹ 2,21,000 per yearUrgent Hiring for Sales Executive in Kolkata for one of the most trusted fountain construction companies in IndiaThe role is day to day basis sales meetings, follow up calls, marketing and connecting with prospective buyers. Completely Field SalesOnly Male within 24 to 35 years ageMinimum 2 years experience From building materials background or...