Operations Executive

4 weeks ago

Tiruvalla KL IN MALABAR WORLD WIDE LOGISTICS Full time

Job Overview We are seeking a proactive and detail-oriented Operations Executive to support and enhance our daily business operations This role involves managing workflows coordinating with multiple departments overseeing logistics and contributing to operational efficiency We prefer candidates based near Thiruvalla as this will help streamline commute and ensure seamless integration with the team Key Responsibilities Customer Support Respond to customer inquiries promptly and professionally via phone WhatsApp or email Provide accurate updates on shipment status delivery timelines and order issues Work closely with operations and logistics teams to resolve any customer complaints or delays Maintain detailed records of customer interactions feedback and reported issues Ensure excellent customer satisfaction through clear communication and timely resolutions Operational Activities Oversee daily warehouse operations including packing labeling and sorting products Ensure accuracy in the order picking packing and dispatching processes Coordinate with logistics partners to ensure timely pickups and deliveries Maintain cleanliness safety and organization within the packing and sorting areas Conduct quality checks to ensure all items are packed according to company standards Regularly update inventory records and report any discrepancies to the supervisor Support inbound and outbound stock handling including necessary documentation Skills and Qualifications Strong attention to detail and organizational skills Good communication skills both written and verbal Ability to multitask and work efficiently in a fast-paced environment Basic knowledge of logistics inventory management and customer support Eagerness to learn and grow within the operations field Freshers are encouraged to apply as full training will be provided Preferred Candidates based near Thiruvalla for easier commuting What We Offer A collaborative team-oriented work environment Opportunities for career advancement and skill development On-the-job training and mentorship to help you grow in the role If you re looking for a role that combines logistics customer service and operations management this is a fantastic opportunity to kickstart your career Job Type Full-time Pay 12 000 00 - 15 000 00 per month Work Location In person

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