Telecaller

1 week ago


Malappuram KL IN muhammed Full time

Job Title Telecaller Admission CounselorDepartment Sales Admissions Customer SupportReports To Center Manager Sales Manager Academic CounselorKey Responsibilities Lead Generation Follow-up Make outbound calls to prospective students and parents from the database or inquiries list Follow up on leads through calls messages or emails to convert them into admissions Maintain a high level of daily call volume and timely follow-ups Counseling Information Sharing Provide detailed information about courses programs fees schedules and admission procedures Understand the student s needs career goals and guide them towards suitable programs Address student or parent queries in a clear and professional manner Admission Support Assist students throughout the admission process from inquiry to enrollment Coordinate with the academic and administration teams for admissions demo classes or documentation Update and maintain accurate student records in CRM or Excel Customer Relationship Management Build and maintain positive relationships with students and parents Handle incoming calls messages and queries courteously and promptly Ensure high levels of customer satisfaction through professional communication Reporting Coordination Prepare daily weekly and monthly call reports and admission conversion reports Coordinate with marketing teams for campaigns and events Share feedback from prospective students to improve services and marketing strategies Target Achievement Meet or exceed monthly admission or sales targets set by the management Participate in promotional activities open houses or counseling sessions as required Job Types Part-time Freelance Contract length 12 months Pay From 5 000 00 per month


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