D365 Functional

4 weeks ago

Gandhinagar Mumbai, India Capgemini Full time

Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role D365 Functional Consultant with 4+ years of experience, responsible for Dynamics 365 Customer Engagement (CE) projects and delivering end-to-end CRM solutions. ---------------------------------------- Key Responsibilities: - Manage D365 CE projects with at least 2 full-cycle implementations. - Conduct functional design workshops, blueprint sessions, and requirements evaluations with stakeholders. - Analyze customer requirements, identify gaps, and propose process maps and designs. - Configure applications using Power Platform, Power Automate, and D365 CE business processes. - Provide consulting on latest D365 CE offerings, including Gen AI and Copilot implementations. Your Profile - Microsoft Dynamics 365 CE (Sales, Customer Service Marketing and Field Service optional). - Power Platform (Power Automate, Power Apps). - Functional architecture and solution design for CRM implementations. - Requirements gathering and business process mapping. - Latest D365 CE certifications (PL-200, MB-280, MB-230). What you'll love about working here - You can shape yourwith us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. - You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. - At Capgemini, you can work onin tech and engineering with industry leaders or createto overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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