Student / Academic Counsellor

Job Title Student Academic Counsellor Study Abroad Company Medcity International Overseas Corporation Industry Study Abroad Job Location Kannur Job Type Full Time On-site Job Overview The Student Academic Counsellor plays a crucial role in the study abroad division by providing accurate and reliable information about international courses top study destinations admission opportunities at reputed universities and colleges intake periods visa procedures and documentation requirements The counsellor s guidance and timely communication greatly influence the success of each student s overseas education journey Key Areas of Responsibility 1 Student Counselling Provide personalized counselling sessions to students based on their academic background career aspirations financial capacity and preferred destinations Guide students in selecting suitable study destinations universities and programs that align with their interests and qualifications Address student inquiries with detailed and accurate information offering well-informed advice to help them make the right decisions Maintain a positive professional and approachable attitude while interacting with students and parents 2 Targets Registrations Consistently achieve or exceed daily weekly monthly and annual counselling and registration targets using effective communication and counselling strategies Encourage clients to participate in webinars expos events and virtual sessions to increase awareness and registration opportunities Develop a deep understanding of all major study destinations academic programs eligibility criteria and the cultural and immigration regulations of various countries to enhance success rates 3 Calls Follow-ups Ensure a minimum of 50 connected calls per day to maximize productivity and reach potential students effectively Conduct regular follow-ups with all inquiries and registered clients to maintain strong engagement and ensure a smooth process until admission or visa completion Maintain consistent and clear communication with students to strengthen trust and long-term relationships 4 Lead Generation Use your expertise creativity and communication skills to generate quality leads and attract potential students Contribute actively to promotional initiatives such as preparing content for course promotions organizing webinars developing video reel scripts and coordinating in-house expos or marketing events Collaborate with schools and colleges to conduct presentations awareness programs and information sessions to generate direct leads 5 Record Keeping Reporting Prepare and update daily weekly and monthly reports accurately and submit them before 5 PM every day Maintain updated records of leads registration status client documentation and share the necessary reports with the concerned departments within the defined TAT Turnaround Time Keep organized documentation of all relevant information such as client data course details fee structures and bookmarked website links for easy reference and follow-up 6 Research Knowledge Enhancement Stay updated with the latest developments in the global education industry including new courses open closed intakes scholarships visa policies and other important updates Research competitor activities emerging markets and business strategies to strengthen personal and organizational performance Participate in ongoing learning and development sessions to enhance counselling and market knowledge 7 Participation Support Actively participate in all events organized by the branch including webinars in-house expos seminars delegate meetings training sessions and team discussions Provide assistance and coordination support during these events to ensure smooth execution and better visibility for the organization 8 Team Branch Meetings Attend daily weekly and monthly review meetings as scheduled by the branch or management Be prepared to share progress updates discuss challenges and present future plans during these meetings Participate in morning and evening briefing sessions with the Branch Manager BM to discuss daily goals updates and key action points 9 Walk-ins Virtual Counselling Generate and handle a minimum of 10-20 successful walk-ins per month ensuring each enquiry is managed professionally and converted effectively Conduct virtual counselling sessions for clients who are unable to visit the branch in person providing equal support and guidance through online platforms 10 Branch Visits Lead Calls Visit allocated Medcity Academy branches regularly to collect leads and interact directly with students Maintain regular follow-up calls with the leads received from branches to build strong and trustworthy relationships with students CROs and academic coordinators Coordinate effectively with internal teams to ensure proper lead management and student conversion Qualifications Requirements A bachelor s degree in education international relations business or a related field Experience in counseling or student services especially in the context of international education Min 2- 5 years preferred Freshers with excellent convincing power voice selling skills can also apply ADDITIONAL REQUIREMENTS Must have a positive attitude strong work ethic and willingness to learn Highly passionate and self-motivated to guide students with responsibility Go-getter attitude with patience and professionalism at the workplace Clean track record of previous employment with certificates letters Result-driven and revenue-generation expert Must be available to work flexible hours Expecting candidates who can join immediately if selected Salary Based on Experience Interview Assessment Incentives based on achieving targets Additional Incentives after Visa Approval Job Type Full-time Application Question s Immediately Join if selected Do you have any experience in study abroad counselling for UK New Zealand Australia Germany or Europe Location Kannur Kerala Preferred Work Location In person