Helpdesk Senior Representative

3 weeks ago

Noida, Uttar Pradesh, India NTT DATA Full time

Req ID 294005NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk Senior Representative - Fresher to join our team in Noida Uttar Pradesh IN-UP India IN Provides L1 technical guidance in activities associated with the identification prioritization and resolution of reported problems by telephone and email Activities include recognition research isolation resolution and follow-up steps -typically the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization to ensure that all on-line system problems are resolved in an accurate and timely manner -Shift Rotational shift Qualification Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting -Basic computer knowledge -Basic TS on networking -Basic technical skills for troubleshooting on issues related to computers Requirements - 6 Months of experience - Good Communication Skills - rotational shift - Basic Technical TS skills About NTT DATANTT DATA is a 30 billion trusted global innovator of business and technology services We serve 75 of the Fortune Global 100 and are committed to helping clients innovate optimize and transform for long term success As a Global Top Employer we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting data and artificial intelligence industry solutions as well as the development implementation and management of applications infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group which invests over 3 6 billion each year in R D to help organizations and society move confidently and sustainably into the digital future Visit us atNTT DATA is an equal opportunity employer and considers all applicants without regarding to race color religion citizenship national origin ancestry age sex sexual orientation gender identity genetic information physical or mental disability veteran or marital status or any other characteristic protected by law We are committed to creating a diverse and inclusive environment for all employees If you need assistance or an accommodation due to a disability please inform your recruiter so that we may connect you with the appropriate team

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