[Apply Now] Director- Intercompany Services Engineering

Get to Know Us It s fun to work in a company where people truly believe in what they re doing At BlackLine we re committed to bringing passion and customer focus to the business of enterprise applications Since being founded in 2001 BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance Being a best-in-class SaaS Company we understand that bringing in new ideas and innovative technology is mission critical At BlackLine we are always working with new cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers Work Play and Grow at BlackLine Make Your Mark A line of code can take on many forms the sublime UI the intuitive interaction the error that is never seen because the code was made to be fault-tolerant or the automation of a manual task for our customers that would have taken hours before However none of that is possible without the ability to deliver that code to our customers as quickly as possible while ensuring that what we are delivering is as robust and high-quality as possible As the Director of Engineering you will be at the very heart of BlackLine s engineering processes dedicated to delivering high-quality software and features to our customers both quickly and effectively Your expertise knowledge and passion for your domain will imbue the organization around you you will be a champion for code health testability maintainability and best practices for development and feature delivery In this position you will have the ability to build a world-class team who drives robust and high quality feature-sets well-formed and performant code that is maintainable and reusable and engineering best practices for all of BlackLine s solutions to our customers You will be a technical thought-leader a champion for rigorous and adaptive technical design architecture proactive planning performance KPI monitoring and SDLC concepts within the organization focusing on cultivating a results and quality-first culture By leading a team of cross-functional Backend and Frontend Engineers Scrum Masters and Managers you will be able to affect transformative change within the organization by focusing on best of breed development rigorous testing and automation cloud transformation CI CD and qualitative delivery of BlackLine solutions At BlackLine leadership is a powerful responsibility We favor servant-leaders those leaders who will support and enable their teams guide them to continuous improvement and success and who can proactively plan and successfully execute paths towards that success In the right hands with the right experience our directors can be a force that can change the very nature of how we work and through that can drastically improve the working lives of each and every one of our clients You ll Get To Deeply technical hands-on knowledge of SDLC Design Patterns Automation Testing Agile Methodologies CI CD Concepts best practices and Cloud-based initiatives Provide technical and operational leadership with a demonstrated ability to lead at all levels Ability to proactively anticipate challenges and see around the corner for future obstacles Manage a team of Frontend and Backend Engineers Scrum Masters and Managers focusing on effective prioritization of work while balancing quality and delivery all in the clear focus of understanding our clients needs and delivering solutions for those needs Lead and contribute to solutions for complex technical challenges related to developer and engineering productivity quality assurance and controls and delivery velocity Passionate about the technical and business opportunities that our customers problems and needs present Maintain up-to-date knowledge of the application and business use cases mentoring this knowledge throughout this position s direct reports Drive adoption and champion best practices in code health sound architecture and design testing TDD BDD CI CD maintainability and deliverability Oversee the development of platform capabilities SaaS-based components and APIs tools processes and other facets as needed to streamline development reduce time to delivery increase quality and promote a culture of excellence within the organization Spearhead the development integration and lifecycle of mature engineering processes suites and tools driving the application and organization to a modern automated and continually tested approach As needed interface with external vendors or other 3rd parties and service providers managing relationships and escalations Partner with peers both inside and outside of the department working towards holistic improvements and success for the company and our customers Actively shape and mold engineering staff coaching those who need additional growth or refinement as well as managing those who are not performing as expected always striving to have teams that are strong engineers who are accountable to each other and not just leadership Contribute knowledge skills and personal qualities to a dedicated team of top engineers solving real-life problems in a bleeding-edge high-performance and high-volume environment Define and measure key metrics KPIs highlighting engineering throughput and the quality of shipped features Partner and collaborate with Technical Operations to ensure platform availability and performance Transform and drive superior Customer Service via improved quality monitoring and incident management capabilities What You ll Bring Experience 16 or more years of relevant industry experience Significant tenure with a US product company with experience in global engineering practices 8 or more years of experience in managing software engineering teams internal infrastructure developer tools or distributed computing infrastructure 3 or more years of direct Engineering Management or DevOps with hands-on leadership experience including continuous builds and deployments continuous integration log collection and analysis performance monitoring and tuning as well as security 5 or more years of direct experience in Agile Methodologies processes and best practices 7 or more years of recent experience in supervisory positions directing and managing employees either directly or through subordinate management staff Recent experience in a director-level role overseeing software engineering in large-scale organizations focused on Web Applications SaaS Excellent leadership skills showing commitment strategic foresight and planning integrity and moving the team and organization towards continual success Highly communicative leader who can reduce inefficiencies and ensure clarity Proven ability to mentor leaders within the organization to create additional leadership opportunities for staff as well as allowing the ability to separate tactical vs strategic thinkers Prior hands-on technical experience with C preferred C Java Python Go or equivalent languages Previous development experience and extensive knowledge of following C ASP NET Node JavaScript MSSQL performance optimization and tuning A minimum of 5 years of experience with a significant subset of the following technologies HTML CSS XML SOAP REST Node JavaScript IIS MSSQL ADFS PowerShell WMI Java Apache Tomcat SSL Go Experience working with distributed big data technologies and providers as well asMachine Learning AI technologies and providers Understanding of clustering load balancing and web caching technologies e g CDN Memcached Hands-on experience with modern source code versioning tools e g git mercurial Education Bachelor s degree in computer science or related discipline or equivalent experience We re Even More Excited If You Have Preferred Significant experience with modern open-source platforms and technologies as well as development methodologies and processes Proven track record of architecting developing implementing robust distributed online solutions successfully Master s degree in computer science or related discipline Experience in guiding teams through Agile Transformations Experience working with and developing on major Cloud providers e g Azure AWS GCP Experience in Cloud Transformation initiatives Must have the ability to drive to success with passion compassion and empathy Other Experience working in a global environment including countries cultures time zones andentities Thrive at BlackLine Because You Are Joining A technology-based company with a sense of adventure and a vision for the future Every door at BlackLine is open Just bring your brains your problem-solving skills and be part of a winning team at the world s most trusted name in Finance Automation A culture that is kind open and accepting It s a place where people can embrace what makes them unique and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives A culture where BlackLiner s continued growth and learning is empowered BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity BlackLine is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to sex gender identity or expression race ethnicity age religious creed national origin physical or mental disability ancestry color marital status sexual orientation military or veteran status status as a victim of domestic violence sexual assault or stalking medical condition genetic information or any other protected class or category recognized by applicable equal employment opportunity or other similar laws BlackLine recognizes that the ways we work and the workplace itself have shifted We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week