Assistant Manager- Sales and Operations

3 days ago

Mumbai, Maharashtra, India Academy Of Pastry & Culinary Arts Full time
Key Responsibilities:

- Enquiry & Call Management:
- Handle inbound and outbound calls to prospective students and their guardians.
- Respond promptly to walk-in enquiries and provide detailed information regarding academic programs.
- Maintain a welcoming and professional environment for all student interactions.
- Counselling & Guidance:
- Guide students in selecting appropriate academic programs based on their interests, qualifications, and career goals.
- Provide end-to-end support throughout the admission process, including form filling and document verification.
- Admissions Process:
- Coordinate and facilitate the student admission process from lead generation to enrollment.
- Ensure all required admission and enrollment documents are completed accurately and on time.
- Assist students in completing formalities related to course joining and orientation.
- Lead Management & Reporting:
- Maintain and regularly update student lead databases with current status and follow-up actions.
- Prepare and share daily, weekly, and monthly reports on lead conversions and admissions.

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