Telecaller Team Leader
4 weeks ago
Job Description Telecaller Team Leader Location: Bangalore Salary: 50,000+ per month (based on experience) Industry: Mattress Industry About Neobest Mattresses At Neobest, we believe good sleep is the foundation of a better life. We create premium-quality mattresses designed for comfort, durability, and better health. Our mission is to make restful sleep accessible to every Indian household, and our telecalling team plays a key role in building that connection. About the Role We're looking for an experienced and goal-driven Telecaller Team Leader to lead our telesales team at Neobest Mattresses. The ideal candidate will have strong leadership skills, a customer-first approach, and the ability to guide and motivate a team toward achieving daily and monthly sales targets. Key Responsibilities - Lead and manage a team of telecallers to meet and exceed daily call and conversion targets. - Monitor team performance, provide feedback, and conduct regular performance reviews. - Train, coach, and support team members in communication, sales techniques, and product knowledge. - Oversee inbound and outbound call operations, including order confirmations, customer follow-ups, and lead conversions. - Maintain detailed records of team activities and performance reports through CRM tools. - Collaborate with sales, marketing, and operations teams to ensure a seamless customer experience. - Resolve escalated customer issues with professionalism, patience, and empathy. - Motivate the team to maintain consistent productivity, positivity, and service quality. Requirements - Minimum 5 years of experience in telesales or customer engagement, with at least 3 years in a leadership or supervisory role. - Strong communication, problem-solving, and team management skills. - Proven ability to achieve and exceed sales targets. - Multilingual proficiency preferred: Kannada, Tamil, Telugu, Hindi, and English. - Experience working with CRM systems and performance tracking tools. - Strategic mindset with a focus on team motivation and customer satisfaction. - Bachelor's degree preferred. What We Offer - Competitive salary with incentives based on performance. - Leadership role with growth and career advancement opportunities. - Supportive and collaborative work culture. - Product and leadership training sessions. Work Schedule - Full-time position with standard daytime working hours. How to Apply Apply directly through LinkedIn to join our growing team at Neobest Mattresses. Shortlisted candidates will be contacted for the next steps in the hiring process.
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Team Leader
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1 week ago
Chennai, Tamil Nadu, ., India Overture Rede Full time ₹ 5,00,000 - ₹ 15,00,000 per yearLocation : Chennai (Onsite)Exp: 4+yrs What you will do in this role Quality control of the calls. Responsible for achieving daily and monthly collection target for the team. Managing the roster across the floor to ensure maximum manpower utilization. Managing attendance and leaves of the Team. Allocating Telecalling lists to Advisors....
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Telecaller
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2 weeks ago
India Whitefield Careers Full timeJob Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the RoleWe are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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Telecalling
2 weeks ago
India Whitefield Careers Full timeJob Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the Role We are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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2 weeks ago
India Whitefield Careers Full timeJob Description Job Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the Role We are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation...
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2 weeks ago
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