Application Support Specialist

4 weeks ago

Pune India emagine Full time

Job Description Application Support Specialist - L1 & L1.5 Project location: Pune, India - Pune, Maharashtra, India (Hybrid) Duration: 12 months Project context - We are seeking a six month to 2 years experience SAP functional technician that will be responsible for the day-to-day management, monitoring, and support of SAP users. This role focuses on incident management, troubleshooting, monitoring, escalation and performing non-regression test. - 24x7 - This role demands to work in monthly rotational shift (Follow the Sun hours (US, EU, Asia) adaptation) Goals and deliverables Objectives of this role - Provide level 1 support in the areas of SAP with basic knowledge of transaction codes - Provide technical support, training and troubleshooting to end-users for SAP. - Should be able to monitor the SAP jobs in SM35, SM35 and Idoc processing etc - Basic bug fix and troubleshooting of failed jobs - Re-run of the jobs which are ended up in error - Collaborate with clients to make them understand of SM and level 1 activities - Perform Non regression testing during the monthly releases. Education And Experience - Bachelor's degree in computer science, Information Technology or a related field. - 0.5 -2 years of experience in supporting SAP functional areas. - Functional Knowledge of SAP FICO/MM/SD/PP/QM/EHS/LE/PM and other major modules. - Interface knowledge with SAP and Non-SAP systems. - ITIL certification Skills And Behavioral Competencies - Relevant certifications like SAP Certified Technology Associate and SAP Certified Development Associate. - Aware of the latest SAP technologies, tools, and best practices - Excellent communication and interpersonal skills. - Ability to work individually and collaborate with a team. - ITSM - Incident, Problem, Change Management What's In It For The Candidate - Be part of and contribute to a once-in-a-lifetime change journey - Willing to be part of a team that is going to tackle big bets - Have a fun and work at a high pace - Be part of a forward-thinking company committed to innovation and excellence. - Work in a collaborative and inclusive environment that values diverse perspectives. - Contribute to actions that have a meaningful impact on advancing humanity.

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