Manager - Operations - Ecommerce

3 weeks ago

Mayur Vihar Delhi, India Soprah Marketing Private limited Full time

Job Title E-commerce Operations Associate Fresher Location Mayur Vihar delhiCompany Soprah Marketing Pvt LtdAbout Us At Soprah we are a dynamic and innovative player in the e-commerce industry dedicated to providing exceptional products and services to our customers We believe in fostering a collaborative and growth-oriented environment where fresh talent can thrive We are seeking an enthusiastic and detail-oriented E-commerce Operations Associate to join our team This is an excellent opportunity for a fresher eager to learn and grow in the e-commerce space The ideal candidate will have a basic understanding of computers proficiency in Microsoft Excel and a passion for managing online sales operations Key Responsibilities - E-commerce Portal Management Assist in the onboarding of new e-commerce portals and ensure smooth integration with our systems - Order Processing Handle day-to-day order management ensuring timely processing and fulfillment of customer orders - Inventory Management Monitor stock levels and assist in managing inventory across various platforms - Returns Handling Process returns efficiently maintaining accurate records and ensuring customer satisfaction - Sales Dashboard Management Support the creation and maintenance of sales dashboards to track performance metrics - Profit and Loss Tracking Assist in monitoring P L statements related to e-commerce operations - Customer Support Provide support for customer inquiries related to orders returns and product information Qualifications - A basic understanding of computers and internet applications - Proficiency in Microsoft Excel knowledge of formulas pivot tables etc is a plus - Strong attention to detail and organizational skills - Excellent communication skills both written and verbal - A proactive attitude with a willingness to learn and adapt What We Offer - A supportive work environment that encourages professional growth - Opportunities for training and development in e-commerce operations - A chance to work with a talented team passionate about e-commerce - Competitive salary and benefits package How to Apply If you are a fresher looking for an exciting opportunity to kickstart your career in e-commerce we want to hear from you Please send your resume and a brief cover letter outlining your interest in the role to Your Email Address Join us at Your Company Name and be part of our journey in shaping the future of e-commerce Note Only shortlisted candidates will be contacted for an interview Thank you for your interest

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