Manager - Office Support & Secretary

3 weeks ago

Chennai India Tata Communications Full time

Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Role Voice and Accent Trainer- Asst Manager/ Manager : We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer-facing teams. The ideal candidate will be responsible for training employees in neutral accent, pronunciation, intonation, and overall verbal communication to meet global standards. Voice and Accent Trainer will lead the design, delivery, and continuous improvement of voice and accent training programs across the organization. This role demands strategic thinking, stakeholder management, and hands-on training expertise to elevate communication standards and ensure global readiness of customer-facing teams. Key Responsibilities - Conduct training sessions on voice modulation, accent neutralization, pronunciation, and grammar. - Design and deliver customized training modules for various teams (e.g., customer service, sales, technical support). - Assess trainees communication skills and provide constructive feedback. - Monitor progress and maintain training records. - Collaborate with team leads and HR to identify training needs. - Develop training materials, including audio-visual aids and role-play exercises. - Stay updated with global communication trends and incorporate best practices. - Conduct refresher sessions and post-training evaluations. Strategic Planning & Execution Develop and implement voice and accent training strategies aligned with business goals. Collaborate with operations, HR, and quality teams to identify training needs and performance gaps. Program Design & Delivery Create advanced training modules focused on accent neutralization, phonetics, intonation, and cultural sensitivity. Conduct train-the-trainer sessions and mentor junior trainers. Quality & Impact Measurement Define KPIs and measure training effectiveness through assessments, feedback, and performance metrics. Drive continuous improvement through data analysis and learner feedback. Stakeholder Engagement Partner with business leaders to support new client transitions, pilot programs, and process migrations. Represent the training function in client meetings and audits when required. Team Leadership (for Senior Manager Level) Lead a team of trainers, manage resource allocation, and oversee delivery quality. Foster a culture of learning, innovation, and excellence within the training team. Required Qualifications & Skills: - Any Degree, or Preferrable Bachelor's or Master's degree in English, Communication, Linguistics, or related field. - 814 years of experience in voice and accent training, with at least 3 years in a managerial role. - Strong command of spoken and written English; expertise in phonetics and global accents. - Proven experience in designing and delivering large-scale training programs. - Excellent stakeholder management and presentation skills. - Familiarity with digital learning tools and Learning Management System platforms.

  • Company Secretarial Assistant

    1 week ago

    Velachery, Chennai, Tamil Nadu, India Practicing Company Secretary Full time

    Administrative and secretarial support to the company secretary, ensuring compliance and smooth operations. They handle tasks like preparing meeting minutes, managing records, and assisting with statutory filings. Key Responsibilities: - **Meeting Management**: Preparing agendas and minutes for board and general meetings. - **Record Keeping**: Maintaining...

  • Office Secretary

    4 weeks ago

    Chennai, India FLOAID MEDTECH Full time

    Company DescriptionFloaid Medtech is an innovative company dedicated to advancing medical technology with a strong commitment to the "Make in India" vision. We strive to develop cutting-edge medical devices that meet international standards while ensuring they remain affordable and accessible. Our goal is to improve healthcare outcomes through...

  • Office Secretary

    4 weeks ago

    Chennai, India FLOAID MEDTECH Full time

    Company Description Floaid Medtech is an innovative company dedicated to advancing medical technology with a strong commitment to the "Make in India" vision. We strive to develop cutting-edge medical devices that meet international standards while ensuring they remain affordable and accessible. Our goal is to improve healthcare outcomes through...

  • Office Secretary

    3 weeks ago

    Chennai, India FLOAID MEDTECH Full time

    Company Description Floaid Medtech is an innovative company dedicated to advancing medical technology with a strong commitment to the "Make in India" vision. We strive to develop cutting-edge medical devices that meet international standards while ensuring they remain affordable and accessible. Our goal is to improve healthcare outcomes through...

  • Office Secretary

    3 weeks ago

    Chennai, India FLOAID MEDTECH Full time

    Company Description Floaid Medtech is an innovative company dedicated to advancing medical technology with a strong commitment to the "Make in India" vision. We strive to develop cutting-edge medical devices that meet international standards while ensuring they remain affordable and accessible. Our goal is to improve healthcare outcomes through...

  • Legal Secretary

    2 weeks ago

    Hyderabad, Telangana, India, Telangana NBS Advocates Law Office Full time

    Company DescriptionNBS Advocates Law OfficeRole DescriptionThis is a full-time on-site role for a Legal Secretary, based in Hyderabad. The Legal Secretary will be responsible for managing legal documents, providing administrative support to lawyers, scheduling appointments, and maintaining accurate records. The candidate will also be responsible for...

  • Office Secretary

    2 days ago

    Chennai, Tamil Nadu, India FLOAID MEDTECH Full time

    Company DescriptionFloaid Medtech is an innovative company dedicated to advancing medical technology with a strong commitment to the "Make in India" vision. We strive to develop cutting-edge medical devices that meet international standards while ensuring they remain affordable and accessible. Our goal is to improve healthcare outcomes through...

  • Office Secretary

    22 hours ago

    Gurugram, Gurugram, India Engine for Future Ideation Studio Full time

    Job Description Company Description Engine for Future Ideation (EFI) Studio is dedicated to developing data-driven design strategies that inform architectural and construction processes. With a focus on sustainability, performance, and cost-efficiency, EFI Studio designs solutions that integrate research-driven methodologies and computational techniques into...

  • Office Secretary

    5 days ago

    Dehradun, India GMOS WORLD Full time

    Job Description Company Description GMOS World (Global Maritime and Offshore Solutions) is a prominent provider of maritime services, specialising in ship and crew management, vessel operations, technical assistance, and regulatory compliance. Headquartered in Singapore, GMOS World serves clients globally, including shipping companies, vessel owners, and...

  • Company Secretary

    2 weeks ago

    India Orient Technologies Limited Full time

    Job Description – Secretarial & Legal Position: Company Secretary and Compliance Officer (Secretarial & Legal) Location: Mumbai Reports to: Managing Director / Board of Directors Role Overview The Company Secretary, Legal & Compliance Officer will be responsible for ensuring compliance with the provisions of the Companies Act, 2013, SEBI regulations, and...