(High Salary) Otc Na

2 weeks ago

Pune Maharashtra, India Johnson Controls Full time

Perform daily BAU of Billing Customers ensure the Service requests are processed within SLA Team handling and client co-ordination Coach Team members motivate and help in their development Plan New Joiners Internal Process Trainings creation of SOPS Support the Leads Managers in the preparing of Billing Handover Daily Monthly Performance Productivity Accuracy Ad hoc reporting activities Drive Monthly operational review calls with Managers Stakeholders showcasing on Team Hits Challenges Misses Opportunities and Road Ahead Ensure compliance SOX Control to applicable policies guidelines regulations of the company End to end accountability and ownership of Business deliverables Explore Process improvements drive projects Drive Transformation and continuous improvement projects Requirement and Qualifications Minimum 10 Years of Overall work experience in OTC Bachelors Masters degree in Finance and Accounting Transition experience would be an added advantage Experience in any ERP application Fluent in communication Both Written and verbal Should be flexible to work in any shift including US Shift Time Must have good knowledge on stakeholder Management

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