[High Salary] Administration and Counselling Executive
4 weeks ago
Theme Music Institutes is India’s largest chain of Western classical and contemporary music schools. It is present in 5 cities with 11 institutes, teaching over 2500 students nationally and is constantly expanding. Theme Music Institutes is the pioneer of the group teaching system in India and is the first and only school to use the Kawai Group Piano Lab System.
Theme creates its own, home-grown curriculum that is customizable for each student and has been developed taking into account a large number of international teaching methods. All faculty are specially trained on the job to impart classes effectively while maintaining quality teaching standards across the country.
In the year 2000, Theme Music Institute started its first music school in Delhi. Staying true to its value, Theme Music Institute has incorporated best global practices in Western classical and contemporary music education by providing a comprehensive infrastructure conducive to learning and moving beyond the traditional teaching models of educators and students in classrooms. Theme Music Institute incorporated and introduced some of the world’s most popular courses and teaching methods along with a revolutionary group piano teaching system. Theme also created its unique group guitar teaching lab, utilising the best teaching methods from multiple avenues and world-class technologies.
Theme Music Institute has launched some of the finest teaching models in the world through its association with internationally renowned music publishers like Alfred Music Publishing, Hal Leonard, Faber Music, Music Exchange and Boosey & Hawkes to deliver academic excellence in every aspect of Western Music Education.
Today, with over 2500 students and 11 music schools nationally, Theme continues to spread its motto of “Music for All”. More than 15000 students have studied music with Theme during these 16 years. Additionally, Theme is a representative and centre for examinations conducted by all major international music examination boards like the Associated Boards of the Royal Schools of Music, London College of Music and Trinity.
Company Website: www.thememusic.in
Work Days: Sunday to Saturday (With 1 weekly off between Monday to Friday)
Work Timings: 11 am to 7 pm on weekdays; 10 am to 6 pm on Saturdays & 10 am to 4 pm on Sunday
Reports: Operations Head/Administration Head/Principal
Work Responsibilities:
- Providing counselling face-to-face, over the telephone, or online
- Helping students make learning decisions relating to programs and faculty
- Counselling prospective students keeping in mind conversion targets (program-based and subject-based)
- Assisting with conflict mediation and resolution between students, students and teachers, or parents and teachers to ensure students’ goals are not disrupted
- Keeping confidential records
- Building a relationship of trust and respect with clients, teachers, parents, and students
- Listening to clients, teachers, parents, or students’ concerns, empathizing with them and providing prompt and accurate solutions for their concerns
- Assist in daily administrative activities of the institute
- Maintain calendar to coordinate daily classes schedule smoothly
- Manage the invoices relating to fee payments and other official documents
- Creating/modifying reports, invoices, and letters as per requirement
- Handling enquiries received via walk-ins, calls, e-mails, and references & trying to convert the same into enrolments
- Managing the admin requirements of the institute like maintenance, vendor management, stockkeeping of equipment & Supplies etc.
- Assist in coordination with students, parents & teachers
- Assist in managing the special events organized in the institute
Key Skills:
- Listening skills
- Ability to work with strict targets
- Empathy and understanding
- A non-judgmental attitude
- Patience and a calm manner
- Ability to cope with emotional situations
- Ability to relate to and adapt communication style to suit a wide range of people
Employee Specifications:
- Candidate with Graduation in any field
- Good communication skills in English are a must along with a regional language as per the job location
- Should be able to handle multiple tasks at the same time proficiently
- Should be proactive in handling any tasks
- Sound analytical and problem-solving skills
- Good at MS Office, handling email communications, for day-to-day operations requirements
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