Infra Lead

Job Title Infrastructure Lead Job Grade G11A Function Global Information Technology Sub-function Manufacturing Quality IT Manager s Job Title Local IT Lead Skip Level Manager s Title SGO India Cluster 2 IT Lead Function Head Title Global Chief Information Officer Location Halol Areas Of Responsibility At Sun Pharma we commit to helping you Create your own sunshine - by fostering an environment where you grow at every step take charge of your journey and thrive in a supportive community Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world you ll find yourself becoming Better every day through continuous progress Exhibit self-drive as you Take charge and lead with confidence Additionally demonstrate a collaborative spirit knowing that we Thrive together and support each other s journeys Job summary The Job holder will be responsible for IT Infrastructure operations support related activity To ensure in defining the strategy inline with compliance product quality management objectives and regulatory requirements Proactively assess infrastructure issues at site and ensure it s compliance at Site level as a Infrastructure Lead Responsibilities The Job holder will ensure the smooth IT infrastructure operations at the site as a Site Infra Lead Management of IT Infrastructure Inventory for hardware and software including Servers Network devices GxP Non GxP Systems Responsible to maintain the Server Datacenter environment and components such as Power UPS supply Access to Server Datacenter Room maintaining of Server Datacenter Room environment condition Temperature humidity and Security Systems Fire Rodent WLD Ensure for Backup-Restoration Archival-Retrieval process of electronic data Resolving on going Hardware Software Problems with the support of FMS team at the site and Corporate teams Responsible for configuration and installation of network devices Switch Wi-Fi IP Phone as per requirement in operation projects Responsible for the response of user s tickets Incidents Service requests which is raised in IT Service Management ITSM portal their resolution as per defined SLA Contribute for preparation of IT Infrastructure procedures and maintain IT regulations compliance regulatory audit support To perform and participate in QMS activities w r t IT Infrastructure such as Incidents Change Controls CCRs Deviations and Corrective Preventive Actions CAPAs and timely closure of all such records CCR Deviation Investigation CAPA system To support for the infrastructure requirements in implementation of site-based projects and Global projects related at the site Coordination with internal and external stakeholders for various IT Infrastructure application support and project execution Understanding of IT security policies domain policies malware and antivirus Support in procurement process w r t Site IT Infrastructure components requirements Travel Estimate Need Based Job Scope Internal Interactions within the organization Corporate IT Teams Site Business Users Site IT Support team Members and Plant Management personnel External Interactions outside the organization IT Service providers Vendors Auditors Geographical Scope Directly Manage site Infra lead operation and at the same time provide onsite offsite support to another site whenever needed Financial Accountability cost revenue with exclusive authority Based on Approved Budgets for the sites - Both Opex Capex Job Requirements Educational Qualification BE B Tech MCA BCA MSc -IT BSc -IT Graduation PGDCA Certification in Network Server Operations and ITIL processes Specific Certification NA Skills Management of IT Infrastructure Site IT Support Team members understanding the requirements of Servers Network based from the business and their availability Experience 6-7 Years in IT Operations Preferably in Pharma Manufacturing Your Success Matters to Us At Sun Pharma your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth Join us at Sun Pharma where every day is an opportunity to grow collaborate and make a lasting impact Let s create a brighter future together Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees as assigned to this job Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent s