Bpo Supervisor

2 weeks ago

Chennai, Tamil Nadu, India NTT DATA Full time

Medical Coding Team Lead In these roles you will be responsible for Expertise in specialties of ED Professional Facility Monitoring unbilled accounts report for outstanding and or un-coded encounters to reduce accounts receivable days Ensure adherence of coding guidelines within established productivity standards Addressing coding related inquires for providers as needed U S only Attending meetings and in-service training to enhance coding knowledge compliance skills and maintenance of credentials Provide supervision and direction to team and manage their day to day activities Provide trend analysis of issues and solutions to customer Respond to customer requests by phone and or in writing to ensure timely resolution of unpaid and denied claims Maintain and ensure adherence to SOP guidelines by team members Provide monthly feedback to team members on their performance Provider guidance to the team members to effectively complete the assigned task Attending meetings and in-service training to enhance Accounts Receivable knowledge compliance skills and maintenance of credentials Ensure complete adherence to TAT and SLA s as defined by the customer Maintain patient confidentiality and strict adherence to HIPAA Required Skills for this role include 5 years of experience working on Revenue Cycle Management regarding medical billing Good understanding and working experience of End to End Claim Resolution model 1 or more years of supervisory experience in Coding medical billing Excellent interpersonal verbal and written communication skills Demonstrate ability to work in challenging and changing work environment and apply methodologies to best fit solutions Should have coding certificate CPC COC CCS Expertise with Windows PC applications that required you to use a keyboard MS office navigate screens and learn new software tools Required schedule availability for this position is Monday-Friday 7 30AM 5 30PM IST The shift timings can be changed as per client requirements Additionally resources may have to do overtime and work on weekend s basis business requirement

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