Customer Support Executive

2 weeks ago

Thane MH IN Ujobs Consulting Full time

Work location Malad Mumbai Work from office Whatsapp cv-9560932363 Responsibilities Handle customer inquiries via phone Resolve customer issues efficiently providing accurate information Assist with troubleshooting product or service-related problems Maintain positive relationships to ensure high customer satisfaction Document customer interactions and maintain records in the system Escalate complex issues to the appropriate department when needed Collaborate with team members to improve the customer experience Requirements Fresher who are Confident and Hardworking can also apply for this Job Strong verbal and written English communication skills Ability to multitask and manage time effectively Familiarity with CRM systems and practices Problem-solving skills and a patient empathetic attitude Flexibility to work in shifts including weekends if needed Benefits Fixed day shift Sunday fixed off Paid leave Casual Leave and Public Holidays Training and career growth opportunities Friendly and supportive work environment Whatsapp cv-9560932363 Job Types Full-time Permanent Fresher Pay 18 000 00 - 30 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

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