Sr. Technical Writer
3 weeks ago
Job Description About Lumber Lumber is transforming workforce, payroll, and HR management in construction, helping companies streamline operations, stay compliant, and improve worker engagement. Role: Sr. Technical Writer Department: Product Location: On-site (Bangalore) Roles of a SaaS Product Technical Writer: 1. Act as the primary creator and manager of all product documentation, ensuring accuracy and clarity. 2. Collaborate with product managers, developers, and designers to stay updated on product changes. 3. Write from the perspective of the end user, ensuring the documentation meets their needs. 4. Gather feedback from customers, support teams, and usability tests to improve documentation. 5. Ensure that documentation bridges the gap between technical details and user understanding. 6. Contribute to onboarding materials, FAQs, tutorials, and troubleshooting guides. Responsibilities of a SaaS Product Technical Writer: 1. Content Creation: o Write and maintain user manuals, API documentation, release notes, FAQs, and in-app help text. o Develop quick-start guides, how-to articles, and video scripts for tutorials or training. o Create training videos to demonstrate product features, ensuring clarity, engagement, and usability for diverse audiences. 2. Documentation Maintenance: o Regularly update documentation to reflect new features, updates, and bug fixes. o Use version control and content management systems to track changes and ensure accuracy. 3. Collaboration with Cross-Functional Teams: o Work closely with engineers to understand technical features. o Coordinate with customer support teams to identify common user issues and preemptively address them in the documentation. o Liaise with UX/UI designers to ensure a cohesive user experience across the product and its help resources. 4. Adherence to Standards: o Follow style guides, terminology, and branding guidelines to maintain consistency across all documentation and video content. o Use structured writing and plain language principles to make content accessible. 5. Tool and Technology Proficiency: o Use tools such as Confluence, Markdown, DITA, or specialized documentation software. o Leverage video editing tools (e.g., Camtasia, Adobe Premiere, or similar software) to create and edit training videos. o Understand basic concepts of SaaS and APIs to effectively document and visualize complex topics. 6. Analysis and Improvement: o Monitor user engagement with documentation and training materials using analytics tools. o Continuously refine content and videos based on user feedback, analytics, and evolving product needs. 7. Localization and Accessibility: o Work on making documentation and training videos suitable for diverse audiences, considering localization and accessibility standards. o Collaborate with localization teams for multilingual support. 8. Training and Enablement: o Develop internal guides or knowledge bases to train employees and partners on the product. o Conduct training sessions for support and sales teams. Preferred Skills and Qualifications o Bachelor's degree in Computer science or commerce o 3-4yrs Experience in Technical writing o Certification related to technical writing o Solid understanding of the Systems Development Lifecycle (SDLC).
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Intermediate Technical Writer
3 weeks ago
Bengaluru, India Innovatia Technical Services Inc. Full timeJob Description Innovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this...
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Sr. Technical Writer
1 day ago
Bengaluru, Karnataka, India Lumber Full time ₹ 6,00,000 - ₹ 18,00,000 per yearAbout LumberLumber is transforming workforce, payroll, and HR management in construction, helping companies streamline operations, stay compliant, and improve worker engagement.Role: Sr. Technical WriterDepartment: ProductLocation: On-site (Bangalore)Roles of a SaaS Product Technical Writer:Act as the primary creator and manager of all product documentation,...
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Intermediate Technical Writer
20 hours ago
Bengaluru, Karnataka, India Innovatia Technical Services Inc. Full time ₹ 5,00,000 - ₹ 15,00,000 per yearInnovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning...
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Sr Technical Writer
3 weeks ago
India Hirenza Full timeJob Description About The Company P360 is an advanced pharma software company specializing in business technology development and implementation for pharmaceutical and life sciences companies worldwide. We focus on creating innovative solutions that enhance operational efficiency across organizations, providing a comprehensive view of internal processes and...
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Sr. Technical Writer
2 weeks ago
Bengaluru, India Schneider Electric Full timeJob Description As a Senior Technical Writer,you secure on-time-delivery of Technical Documentation working closely with the R&D team of Power Products Line of Business. You coordinate with internal and external resources to produce high quality print and online information to install, operate and configure ourLow Voltage Products and Systems. As a Senior...
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Technical Writer Intern
4 weeks ago
Bengaluru, India Zenskar Full timeJob Description We're looking for a Technical Writer Intern to join Zenskar and work closely with our technical writer. You'll help create clear, accurate, and user-friendly documentation that makes life easier for our customers, engineers, and support teams. Responsibilities - Assisting in creating and editing technical documentation: how-to guides, API...
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Sr. Technical Writer
4 weeks ago
Bengaluru, India Ingersoll Rand Full timeIngersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition,...
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Technical Writer
4 days ago
Hyderabad, India FuturistGlobal Consulting LLP Full timeJob Description We're hiring: Technical Writer Enterprise Software We are looking for a technical writer with a strong background in enterprise software. Are you great at making complex tech easy to understand We're looking for a Technical Writer with a strong background in enterprise software to help us craft clear, user-friendly documentation that empowers...
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Technical Writer
5 days ago
Indore, India Esportea Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Technical Writer at Esportea, based in Indore. The Technical Writer will be responsible for creating and maintaining technical documentation, manuals, and other materials. Day-to-day tasks include writing, editing, and organizing...
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Bengaluru, Karnataka, India Tech Platinum Consulting Full time ₹ 4,00,000 - ₹ 12,00,000 per yearWe are seeking a highly skilled and detail-oriented Technical Writer with experience in embeddedsystems to create and maintain comprehensive technical documentation for our engineering anddevelopment teams. You will be responsible for producing structured documents such as SRS, SDD, STP, ATP, ATR, and HDD, ensuring they meet industry standards, regulatory...
