Data Support Specialist

2 weeks ago

Bengaluru, India Pradeepit Consulting Services Full time

Job Description Responsibilities: - 24x7 production support for all Data Engineering Technology application jobs and processes - Solid understanding of data pipelines, transforms, and step functions in AWS Glue - Monitoring of all application jobs and processes in Redwood Scheduler, AWS, and Azure - Lead a group of engineers working 24x7 - Troubleshooting and resolving all failures - Proactively identify pipeline failures and quickly analyze the root cause - Batch job/report performance monitoring and optimization - Incident creation, triaging, and resolution - Proactive communication of issues and job/process delays - Drive P1/P2 incident calls by triaging issues and collaborating with internal and external stakeholders - Sense of ownership and accountability for tasks - Provide daily load status reports - Post-patching application validation - Manage and maintain knowledge database/repository and runbooks - Regression testing/job execution in a non-prod environment (e.g., application upgrade testing) - Post-incident analysis and problem ticket creation and management - Provide evidence about production processes as required by audit - Support disaster recovery (DR) and business continuity planning (BCP) activities - Identify improvement areas and propose solutions Required Technical Skillset: - Redwood or any similar job scheduling tool Preferred Skillset: - AWS Glue, AWS CloudWatch, Dynamo DP, Azure DART, ETL tools, databases, ability to troubleshoot scripts

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