▷ [Apply Now] Process Lead (german), Alexa Shopping Operations
3 weeks ago
DESCRIPTION At Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience CX quality across shopping features devices and locales Our primary focus lies in handling annotations for training measuring and improving Artificial Intelligence AI and Large Language Models LLMs enabling Amazon to deliver a superior shopping experience to customers worldwide Our mission is to empower Amazon s LLMs through Reinforcement Learning from Human Feedback RLHF across various categories at high speed We aspire to provide an end-to-end data solution for the LLM lifecycle leveraging cuttingedge technology alongside our operational excellence By joining us you will play a pivotal role in shaping the future of the shopping experience for customers worldwide Key job responsibilities The candidate actively seeks to understand Amazon s core business values and initiatives and translates those into everyday practices Some of the key result areas include but not limited to Experience in managing process and operational escalations Driving appropriate data oriented analysis adoption of technology solutions and process improvement projects to achieve operational and business goal Managing stakeholder communication across multiple lines of business on operational milestones process changes and escalations Communicate and take the lead role in identifying gaps in process areas and work with all stakeholders to resolve the gaps Be a SME for the process and a referral point for peers and junior team members Has the ability to drive business operational metrics through quantitative decision making and adoption of different tools and resources Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Ability to perform deep dive in the process and come up with process improvement solutions Shall collaborate effectively with other teams and subject matter experts SMEs Language Engineers LaEs to support launches of new process and services BASIC QUALIFICATIONS A Bachelor s Degree and relevant work experience of 3 years Excellent level of English and German C1 level or above Candidate must demonstrate ability to analyze and interpret complex SOPs Excellent problem-solving skills with a proactive approach to identifying and implementing process improvements Strong communication and interpersonal skills to effectively guide and mentor associates Ability to work collaboratively with cross-functional teams Thoroughly understand multiple SOPs and ensure adherence to established processes Identify areas for process improvement and SOP enhancement and develop actionable plans for implementation Lead and participate in process improvement initiatives Comfortable working in a fast paced highly collaborative dynamic work environment Willingness to support several projects at one time and to accept re-prioritization as necessary Adaptive to change and able to work in a fast-paced environment PREFERRED QUALIFICATIONS Experience with Artificial Intelligence interaction such as prompt generation Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Process Lead
5 days ago
Gurgaon, Haryana, India Amazon Full timeDESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience CX quality across shopping features devices and locales Our primary focus lies in handling annotations for training measuring and improving Artificial...
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Data Associate
2 weeks ago
Gurugram, Haryana, India ADCI - Delhi - P99 Full timeGraduate or equivalent (up to 1 year of experience) - Good English language proficiency: verbal, writing, reading and comprehension - Strong analytical and communication skills - Passion for delivering a positive customer experience, and maintain composure in difficult situations - Ability to effectively and efficiently complete challenging goals or...
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Ml Data Associate
18 hours ago
Gurgaon, Haryana, India Amazon Full timeDESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations We work in collaboration with Shopping feature teams to enhance customer experience CX quality across shopping features devices and locales Our primary focus lies in handling annotations for training measuring and improving Artificial...
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Data Associate
2 days ago
Gurugram, Haryana, India ADCI - Haryana Full time**DESCRIPTION**: Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...
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Ml Data Associate
6 days ago
Gurugram, Haryana, India Amazon.com Full timeDESCRIPTION Alexa Shopping Operations strives to become the most reliable source for dataset generation and annotations. We work in collaboration with Shopping feature teams to enhance customer experience (CX) quality across shopping features, devices, and locales. Our primary focus lies in handling annotations for training, measuring, and improving...
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International Voice Process
4 days ago
Gurugram, Haryana, India Devdort Full time**Job Title: International Voice Process (German - C1 Level)** **Process: Bird | Location: Gurgaon** **Open Position** **Language: German (C1 Level)** **No. of Openings: 10** **Salary: ₹8.5 LPA** **Key Requirements** **Proficiency in German - C1 Level (mandatory)** **Minimum 1 year of experience in international voice process** **Strong verbal and...
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Ai Data Trainer
2 weeks ago
Gurugram, Haryana, India ADCI - Haryana Full timeBachelor's degree in Science, Computer Science or English stream - 1+ years of experience in content or editorial writing - Outstanding communication skills, both written and oral, with a keen eye for detail - Strong organizational skills to effectively manage tasks and projects - Proficient in analytical thinking and problem-solving - Comfortable working in...
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Sr Central Process Lead, Infc
4 weeks ago
Gurgaon, Haryana, India Amazon Full timeDESCRIPTION Are you interested in working on a fast-paced team that pioneers ways to delight customers Do you have a passion for diving deep into data and crunching numbers Are you motivated to work in challenging situations Do you have the grit required to deliver results no matter what This is what the Central Process team is all about It s always DAY ONE...
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2 weeks ago
Gurugram, Haryana, India salary hikers LLP Full time**Job Title**: Customer Success Associate (German) **Location**: Jaipur (Work From Office) **Salary**: Up to 12 LPA **Experience**: Experienced in customer support in the German language **No. of Positions**: 40 Agents ## **Job Overview**: ## **Key Responsibilities**: - Handle customer queries efficiently in **German and English**. - Provide top-notch...
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[Apply Now] Associate Lead Marketing, Pi
2 weeks ago
Gurgaon, Haryana, India BOSTON SCIENTIFIC Full timeAdditional Locations N A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees tackling some of the most important health industry challenges With access to the latest tools...
