Customer Care Executive
13 hours ago
As a Customer Care Executive for the Inbound US Voice Process with a focus on Sales and Upselling you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue You will be the first point of contact for customers who call in with inquiries and your primary goal will be to ensure that their needs are addressed their questions are answered and their interest in purchasing products and services is captured Key Responsibilities - Answering incoming calls from customers in a professional and courteous manner - Listening actively to customers and asking probing questions to fully understand their needs and concerns - Providing accurate and timely information to customers about products and services pricing and promotions while actively seeking opportunities to upsell - Handling customer objections and concerns with empathy and professionalism and working to address them to close the sale - Documenting all customer interactions and details of inquiries issues and sales in the company s CRM system - Meeting or exceeding individual and team sales targets Upselling on every opportunity call - Maintaining a high level of knowledge about the company s products and services as well as industry trends and best practices Requirements - Excellent verbal and written communication skills in English - Previous experience in a customer service and sales role preferably in a call center environment - Ability to multitask prioritize and manage time effectively - Strong problem-solving skills and the ability to think on your feet - Comfortable working in a fast-paced environment - Flexibility to work in rotational shifts including evenings weekends and holidays - Familiarity with basic computer skills and knowledge of CRM systems Education - Bachelor s degree in any field is preferred If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling we encourage you to apply for this exciting opportunity ref updazz com
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Customer Care Executive
2 weeks ago
Jalandhar, Punjab, India Female Customer Care Executive Full time**Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...
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Customer Care Executive
4 days ago
Mohali, Punjab, India Kodegurus Full time**Job Title**: Customer Care Executive **Department**: Customer Care Executive (US Process) **Location**: Mohali Only **Employment Type**: Full-Time **Experience**: 0-3 years (Freshers can apply) **Job Summary** We are looking for a **Customer Care Executive** who will act as the first point of contact for our customers. The role involves handling...
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Customer Care Executive
2 weeks ago
Mohali, Punjab, India Talentport Full timeJob Title: Customer Care Executive Job Overview: As a Customer Care Executive, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring overall customer satisfaction. The role requires excellent...
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Customer Care Executive
1 week ago
Mohali, Punjab, India 10x Growth Accelerator Full time**Job description** **Job Title: Customer Care Executive** **Shift: Rotational (including evenings, weekends, and holidays)** **Weekly Offs: 2 per week** **Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)** **Total Monthly Pay (Before Deductions): ₹23,100** Job Summary: We’re hiring customer care executives for our US inbound...
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Customer Care Executive
2 weeks ago
Mohali, Punjab, India Zapbuild Technologies Pvt. Ltd Full timeCompany Description Zapbuild, located in Chandigarh, specializes in building future-ready technology solutions for the transportation and logistics industry. The company is dedicated to helping the industry thrive in rapidly transforming supply chains by providing adaptive and innovative solutions. Zapbuild focuses on achieving sustainability goals,...
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Customer Care Executive
1 week ago
Mohali, Punjab, India 10x Growth Accelerator Full time**Job Title: Customer Care Executive** **Shift: Rotational (including evenings, weekends, and holidays)** **Weekly Offs: 2 per week** **Monthly Salary: ₹20,100 + Night Shift Allowance (Up to ₹3,000)** **Total Monthly Pay (Before Deductions): ₹23,100** Job Summary: We’re hiring customer care executives for our US inbound voice process, which...
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Customer Care Executive
1 week ago
Mohali, Punjab, India TaskUs Full time**Job Title: Customer Care Executive** **Location**: Mohali **Job Type**: Full-time **Department**: Customer Service **Job Overview**: As a **Customer Care Executive**, you will be the first point of contact for our customers. You will handle inbound inquiries, resolve issues, and ensure an outstanding experience for every individual. Your goal will be to...
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Customer Care Executive
2 days ago
Mohali, Punjab, India 75way Technologies PVT. LTD. Full time**Job Title**:Customer Care Executive - International Cold Calling** **Location**: Mohali (Phase 8B) **Experience Required**: 2-3 Years **75way Technologies Pvt. Ltd.** is a fast-growing IT company specializing in Web Development, Mobile Applications, and AI-powered solutions. We serve clients worldwide and are committed to delivering innovative,...
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Customer Care Executive
1 week ago
Mohali, Punjab, India GNR Global Services Full time**Job Title: Customer Care Executive** **Location**: Chandigarh **Salary: INR 21,000 - INR 23,000** **Qualifications**: Graduation or equivalent Good English skills Key Requirements: Ability to communicate in English Willingness to work in night shifts Access to cab facility for transportation Prior experience in customer service is a plus Pay:...
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Customer Care Executive
2 weeks ago
Mohali, Punjab, India unitinfotech Full timeHello, We are hiring Customer Care Executives if you have good communication skills feel free to apply. Freshers also welcome Good English /COMMUNICATION skills mandatory.. Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the employer** +91 9996988538
