Middle Office

Who we are looking forA professional who will join State Street IMS team which is responsible for outsource service provision through leading edge technology and services for its clients Front Office Data Control FODC is a service offered to IMS clients It is designed to compare records of the Client s Front Office System to records kept at State Street flag and resolve differences work with internal teams and the client front office provider to resolve breaks have a proactive mindset to inform other business units of potential issues further downstream Why this role is important to usThe team you will be joining is a part of State Street Global Services SSGS SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions From core custody accounting fund administration and shareholder recordkeeping to complete operations solutions and servicing for alternative assets like OTC derivatives private equity and real estate SSGS tools help our clients make better investment choices and act on growth opportunities Join us if making your mark in the financial services industry from day one is a challenge you are up for What you will be responsible forAs a Front to Back Client Service Operations Senior Specialist you will Support FODC Front Office Data Control process Perform daily checks on file deliverables to the clients investigate discrepancies and ensure daily resolution of identified queries Complete system testing for Change Control enhancements Ensure all activities are compliant with corporate standards Maintain clear and effective communications with immediate colleagues and Management Adhere to internal procedures and best practices at all times Take ownership of issues to resolution engage teams as needed to gain consensus Maintain Open Actions Issues logs which aid in tracking issues and providing a document to reference within checkpoint meetings with manager Track key project milestones to help ensure that each functional area within the team is built and ready ahead of a conversion Develop and maintain relationships with Architect Lead to help aid successful delivery of each milestone Where applicable provide assistance to manager and team members to close out issues Think globally by encouraging the regional FODC teams to work together to discuss strategic initiatives and close out issues Assist in gathering preparing project information by attending and facilitating client and internal meetings Assist in the analysis of current proposed processes and recommend solutions and improved processes Support of preparation of Operating Models Service Level Agreements and Key Performance Indicators for FODC Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role Ensure that the highest level of the Code of Conduct is displayed in your behavior Provide appropriate management information as required to support business unit decision making Support the Risk Excellence culture within the business What we valueThese skills will help you succeed in this role Strong critical thinking problem solving and decision making skills Team and project management experience Good client service skills PC literate Word Excel PowerPoint etc Education Preferred Qualifications Experience in an asset management middle office role Experience in IBOR considered a plus Good time management organizational and team working skills Strong communication skills to audiences of different levels of seniority Must be self-motivated adaptable and show initiative in different circumstances and under pressure Flexibility in working outside of your responsibilities and areas of expertise Education Preferred Qualifications Masters Degree in Finance Accountancy or Business related degree Min 3 years of experience in a Fund Accounting Middle Office or similar areas is necessary Customer service experience considered as a plus Obtained or studying towards obtaining a professional accountancy qualification would be advantageous Very good working knowledge of Excel Excellent English skills We offer Employee savings plan Premium life insurance package VIP medical package International operating environment Language classes Soft skills trainings Technical workshops Development sessions with a mentor Diversity of opportunities across a range of challenging and highly complex activities Technical or leadership career pathway About State StreetWhat we do State Street is one of the largest custodian banks asset managers and asset intelligence companies in the world From technology to product innovation were making our mark on the financial services industry For more than two centuries weve been helping our clients safeguard and steward the investments of millions of people We provide investment servicing data analytics investment research trading and investment management to institutional clients Work Live and Grow We make all efforts to create a great work environment Our benefits packages are competitive and comprehensive Details vary in locations but you may expect generous medical care insurance and savings plans among other perks Youll have access to flexible Work Program to help you match your needs And our wealth of development programs and educational support will help you reach your full potential Inclusion Diversity and Social Responsibility We truly believe our employees diverse backgrounds experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients We warmly welcome the candidates of diverse origin background ability age sexual orientation gender identity and personality Another fundamental value at State Street is active engagement with our communities around the world both as a partner and a leader You will have tools to help balance your professional and personal life paid volunteer days matching gift program and access to employee networks that help you stay connected to what matters to you State Street is an equal opportunity and affirmative action employer Discover more at StateStreet com careers