System Engineer L3 Support

3 weeks ago


India Netsmore Technologies Full time

L3 Systems Engineer (Remote) Experience: 5 to 10 years Skills: AWS Cloud infra experience + Okta are must. Overview: The L3 Systems Engineer role is more engineering-focused than traditional system admin roles. It blends AWS design, implementation, SaaS administration, on-prem oversight, and technical leadership. This role also acts as escalation for L2s and is expected to mentor junior engineers. Responsibilities: - Design, deploy, and manage AWS cloud infrastructure (EC2, S3, RDS, IAM, Lambda, CloudFormation). - Implement and maintain disaster recovery solutions (Veeam, Commvault, AWS Snapshots). - Administer SaaS (Okta, AWS Workspaces, Slack, Google Workspace, Zoom). - Monitor observability tools (Datadog, Orion, Nagios, WhatsUp Gold). - Support Active Directory, hardware lifecycle, Windows/Mac OS. - Collaborate with DevOps for CI/CD pipelines. - Provide escalation support, mentor L2 engineers. - Support in security incident responses (“all hands on deck”). - Balance hands-on work with governance and compliance awareness. Qualifications: - 5+ years AWS engineering/administration. - AWS Certified Solutions Architect – Professional preferred/expected. - Proven Okta administration expertise. - Infrastructure automation (Terraform, Ansible, CloudFormation). - Familiarity with containers (Docker, Kubernetes, ECS/EKS). - Strong networking background (TCP/IP, DNS, VPN). - Excellent troubleshooting/documentation skills. - Bachelor’s degree in CS/IT. L3 expected to have certifications.



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