IAM Operations Associate

Job Description JOB DESCRIPTION Are you ready to make an impact at DTCC Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. Pay and Benefits: - Competitive compensation, including base pay and annual incentive - Comprehensive health and life insurance and well-being benefits, based on location - Pension / Retirement benefits - Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. - DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee) The Impact you will have in this role: The IAM Operations Associate will be responsible for working with the IAM Operations Manager on the IAM Operations Core functions of the Identity/Access Management department. This individual will be a key contributor to the team and the service delivery of the IAM Core processes and procedures. They will be responsible for the day-to-day administration and reporting functions of the Identity and Access Management department. This individual will be responsible for the service delivery of the Access Recertification, Access Request, and Reporting services provided by the IAM Business Function. The candidate will be required to support the IAM Operations Manager as their back-up in managing the IAM Analysts on and offshore. Your Primary Responsibilities: - Assist in managing the team tasked with providing the services described above within IAM Projects - Assist in defining the IAM Projects requirements for Process, Workflow and Report Definitions. - Assist in development of documentation, subject training, and other knowledge material on Entitlement Management processes. - Provide inputs to evaluate existing processes, tools, and services and suggest new ones that most effectively reduce risk, enhance operational effectiveness, and improve the end user experience. - Cultivate and maintain relationships with key stakeholders at varying organizational levels - Interacts with senior management on matters where they may need to gain acceptance on an alternate approach. - Assist IAM in the creation of Review Definitions and Reviews using the IAM tools, manage reviews from start to finish, develop documentation, subject training, job aids, and other knowledge material on Access Recertification, Request and Reporting and other governance requirements as they come up. Qualifications: - Bachelor degree in business-oriented, technical discipline or related experience preferred. - One or more information security or audit certifications (e.g., CISSP, CISM, CISA) is a plus. - Previous engagement in the Financial Services industry is desirable but not essential. Talents Needed for Success: - Experience of Identity Governance & Administration. - Experience leading business requirements gathering and translating those into system requirements. - Role Oriented Access Management and Definition. - Clear understanding of Audit & Risk Controls for technology systems. - Excellent verbal and written communication skills. - Strong experience with IAM tools such as RSA IGL, Bravura PAM, PlainID and other similar IAM Systems. - Understanding of IT risks and implications to the business. - Strong potential for growth and acceptance of additional responsibilities - Ability to prioritize, focus and execute tasks in a timely manner. - Ability to work in a team-oriented, collaborative environment. - Fluent both written and spoken English. - Demonstrated ability to write report segments and to participate in presentations. - Possess a balance of analytical problem-solving ability, strong interpersonal and communication skills, attention to detail, and technical acumen.