Patient & Financial Counselor

1 week ago


Erattupetta KL IN Sunrise Hospital Erattupetta Full time

Location Sunrise Hospital Erattupetta- Pala- Erattupetta Road Kaduvamuzhi Erattupetta Kerala 686121 Job Type Full-Time Experience Required Minimum 2 years in hospital counseling or patient coordination Qualification Bachelor s or Master s degree in Social Work Psychology Commerce or related field Requirements Bachelor s or Master s degree in Social Work Psychology Commerce or related discipline Minimum 2 years of experience in patient and financial counseling within a hospital setting Strong communication negotiation and interpersonal skills Knowledge of hospital billing systems and insurance procedures preferred Compassionate attitude with attention to detail and confidentiality Key Responsibilities Provide patient counseling regarding admission treatment procedures and hospital services Offer emotional and psychological support to patients and families during their hospital stay Conduct financial counseling by explaining treatment cost estimates billing details and insurance coverage Coordinate with doctors nurses and billing departments to ensure accurate communication and transparency Assist patients with insurance documentation approvals and claims processing Maintain detailed counseling records patient feedback and financial discussions confidentially Handle patient concerns with empathy professionalism and efficiency Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Work Location In person



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