Senior Site Reliability Engineer

Job Category Site Reliability Do you love collaborating with teams to solve complex problems Are you passionate about cutting-edge technology and ensuring customer success Join our critical Nameserver SRE team We re responsible for defining measuring publishing and optimizing key performance indicators of Akamai s nameserver platform We take a holistic view of complex systems and identify the measures that matter most to customers performance and reliability of the platform Partnering with multiple teams we solve difficult problems that go beyond having simple answers Collaborate with others to build the best solutions for customers You ll troubleshoot assess the performance and capacity of our platform and make improvement recommendations Having identified improvements you ll work with product and engineering teams to implement new features and products You will develop automation to reduce SRE toils for day-to-day work including handling escalations and proactive monitoring As a Senior Site Reliability Engineer you will be responsible for Designing managing and tracking of Akamai s platform related KPIs to identify trends and changes to improve performance Acting as an escalation point for support platform and product teams to ensure platform customer issues are resolved Investigating and analysing platform performance to identify opportunities to maintain and enhance our advantage Leveraging skills in data analysis network diagnostics and debugging tools to characterize the performance and capacity of large-scale distributed systems Collaborating with internal teams to help trouble-shoot and resolve escalations and incidents for our customers Working with cross-functional teams to gather customer requirements and influence how the business deploys and operates capacity Do what you love To be successful in this role you will Have 4 5 years of relevant experience and a Bachelor s degree in Computer Science or another quantitative discipline Show good communication skills and be able to articulate technical information in a clear and easy-to-understand manner Demonstrate experience in internet protocols such as DNS HTTP UDP TCP Have experience working with and analyzing complex systems in UNIX Linux distributed production environments Be a self-starter proactively taking the initiative to solving problems and have a drive to improve results Display excellent organization skills managing priorities and multiple tasks Work in a way that works for you FlexBase Akamai s Global Flexible Working Program is based on the principles that are helping us create the best workplace in the world When our colleagues said that flexible working was important to them we listened We also know flexible working is important to many of the incredible people considering joining Akamai FlexBase gives 95 of employees the choice to work from their home their office or both in the country advertised This permanent workplace flexibility program is consistent and fair globally to help us find incredible talent virtually anywhere We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like We power and protect life online by solving the toughest challenges together At Akamai we re curious innovative collaborative and tenacious We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference Our teams use their global perspectives to put customers at the forefront of everything they do so if you are people-centric you ll thrive here Working for you At Akamai we will provide you with opportunities to grow flourish and achieve great things Our benefit options are designed to meet your individual needs for today and in the future We provide benefits surrounding all aspects of your life Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget both today and in the future About us Akamai powers and protects life online Leading companies worldwide choose Akamai to build deliver and secure their digital experiences helping billions of people live work and play every day With the world s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications while we keep experiences closer to users and threats farther away Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients Come join us and grow with a team of people who will energize and inspire you