Employee Services Specialist

Job Description

Job Description

Job Description

HR Services Specialist serve as the initial point of contact for our employees, interacting with them on a daily basis assisting with a multitude of general HR needs and helping with a standard set of HR service offerings. This position also supports the broader HR community and leaders with transactional and administrative activities. This position requires a professional demeanor, exceptional customer service, a sense of urgency the ability to organize and prioritize.

Primary responsibilities include, but are not limited to the following:

- Be a source of expert advice on Workday, case management, ticketing the HR Portal and all associated tools
- Manage all in country compliance tools and systems, accountable to ensure all actions are completed, on time and accurate and that the % remains at 100%
- Creating reports and metrics, analyzing and interpreting data from a variety of systems and sources to support compliance, and HR data trending
- Liaise effectively with all areas of the HR function - be a key bridge of effective interaction and connectivity
- Training current team on new processes to ensure we have backup team members

- Responding to general HR employee questions and providing policy and procedure guidance
- Track opportunities for improvement across the full scope of HRS work, translating process improvement outcomes into operational effectiveness.
- Managing projects and process improvements within the team including developing solutions and defining deliverables, required schedules, necessary tasks, and providing status updates
- Preparing materials, performing new hire inductions, and following through with all relevant actions and support.

- Facilitate and coordinate functional sub team meetings as needed to address issues or service gaps.

- Perform transactions using HR technologies (e.g., Workday, case management, SharePoints)
- Audit supplier compliance to performance standards and report out on status.
- Demonstrate experience and/or skills to be able to support HR operations related activities
- Flexible and be willing to work under pressure to meet the project needs/deadlines
- Experience working with multiple stakeholders/vendors (desirable)
- Experience in Workday and ServiceNow is required for the role
- Good knowledge of Microsoft Office

Basic Qualification:

- Bachelor degree in Human Resource with 5 or more years related work experience

Applications for this position will be accepted until Sept. 29, 2025

Export Control Requirements: This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Not a Shift Worker (India)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.