Employee Engagement Specialist

4 weeks ago

Gurugram India PINKERTON Full time

Job Description

170+ Years Strong. Industry Leader. Global Impact.

At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Employee Engagement Specialist will proactively communicate with Pinkerton Dedicated Professionals (PDPs) within a designated region to promote an engaged, connected, and successful community of Pinkerton security and risk management professionals. The Specialist will collaborate with their Center of Excellence (CoE) team and other stakeholders to assess gaps/needs identified as part of the outreach and implement remedial action and future forward initiatives.

- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Proactively engage with PDPs within an assigned region.
- Follow an agreed upon schedule and cover set topics in each PDP communication.
- Document details of each PDP engagement for the purpose of data analysis and identification of best practices.
- Respond to communication initiated by PDPs and follow-up on items/questions in a timely manner.
- Collaborate with the Center of Excellence (CoE) team, Pinkerton Directors, Account Managers, and other internal stakeholders to accurately assess gaps or needs identified through PDP outreach.
- Administer region-based PDP surveys and document results.
- Partner with the CoE team, Specialized Divisions, and Shared Services to design and implement remedial action and proactive initiatives.
- All other duties, as assigned.

Bachelor's degree with two to five years of client and/or service-oriented work experience.

- Understanding of people matters including wellbeing, professional development, training, and team-building.
- Problem resolution skills.
- Understanding of the importance of diversity and inclusion by embedding thoughtful communication within every interaction and engagement.
- Client orientated and results driven.
- Attentive to details, accuracy, and record-keeping.
- Able to manage multiple projects simultaneously with competing priorities and deadlines.
- Effective written and verbal communication skills.
- Able to interact effectively at all levels and across diverse cultures.
- Computer skills; Microsoft Office.

Working Conditions

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting.
- Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

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