Trainer - L3

Wipro Limited NYSE WIT BSE 507685 NSE WIPRO is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs Leveraging our holistic portfolio of capabilities in consulting design engineering and operations we help clients realize their boldest ambitions and build future-ready sustainable businesses With over 230 000 employees and business partners across 65 countries we deliver on the promise of helping our customers colleagues and communities thrive in an ever-changing world For additional information visit us at www wipro com Role DefinitionThe role of a trainer is to develop a competency and skill sets in an individual to perform his her effectively and efficiently in the work place The trainer should communicate to the trainees about what is expected out of training in a simple and professional way xcdx8fRoles and ResponsibilitiesThe trainer plays a pivotal role from start to end of the Domain training that includes the following 1 Participate in KA and KT related activities in the account and work with the client and various stakeholders to ensure that processes knowledge is documented and transferred to the operations team 2 Deliver Generic Domain Specific Modules along with up skilling resources on process 3 Structure On boarding Training requirements Pre Process Customer Visits etc 4 Ensure that all new employees go through the defined new learning path for their respective roles in the account 5 Deliver pre-process and process training for new employees 6 Support new hires during OJT and GO-live 7 Provide refresher and remedial training for existing employees 8 Ensure all regulatory requirements are complied with from time to time 9 Maintain trainee data and information 10 Generate training reports from time to time 11 Support any administrative tasks like trainee roster and scheduling etc 12 Create Customize training content for delivery 13 Provide feedback and coaching to analysts on the floor 14 Take ownership for improvement in analysts performance 15 Analyze training needs for employees working for the account 16 Responsible for account level Training metrics 17 Responsible for adhering to training standardization guidelines defined by the BU Training Function 18 Responsible to work with ops to bridge gaps during trainingxcdx8fCertifications and AssessmentsStandard Trainer Assessment Domain Certification B2 - Domain Process Training CertificationEducationGraduateKnowledgeMust Have1 Good Hands on system applications expertise 2 Fluent in English language skills 3 Excellent Communication and presentation Skills 4 Good Customer interaction skills 5 PC literate with good system navigation skills 6 Good Data input skills 7 MS Office Excel Word Outlook skills - Basic 8 Task Management Organization skills 9 Problem solving skills 10 Professional experience in Industry environment 11 Ability to engage with the client and run lead workshops 12 Excellent Facilitation and influencing skillsxcdx8fGood to haveAdvanced Research SkillsContent Design Development SkillsExperience in handling LMS activitiesxcdx8fExperienceMust Have 1 A Deep Knowledge of the Business 2 The Ability to Measure and Assess Staff Training Needs 3 Strong Communication and Interpersonal skills 4 A Passion for Continuous Learning 5 Innovative Thinking 6 Embrace Efficiency Reinvent your world We are building a modern Wipro We are an end-to-end digital transformation partner with the boldest ambitions To realize them we need people inspired by reinvention Of yourself your career and your skills We want to see the constant evolution of our business and our industry It has always been in our DNA - as the world around us changes so do we Join a business powered by purpose and a place that empowers you to design your own reinvention Come to Wipro Realize your ambitions Applications from people with disabilities are explicitly welcome If you encounter any suspicious mail advertisements or persons who offer jobs at Wipro please email us at Do not email your resume to this ID as it is not monitored for resumes and career applications Any complaints or concerns regarding unethical unfair hiring practices should be directed to our Ombuds Group at We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color caste creed religion gender marital status age ethnic and national origin gender identity gender expression sexual orientation political orientation disability status protected veteran status or any other characteristic protected by law Wipro is committed to creating an accessible supportive and inclusive workplace Reasonable accommodation will be provided to all applicants including persons with disabilities throughout the recruitment and selection process Accommodations must be communicated in advance of the application where possible and will be reviewed on an individual basis Wipro provides equal opportunities to all and values diversity