Portal Management officer

5 days ago

Ahmedabad Hyderabad, India Mycityband Full time

Job Description

- Handle day-to-day operations on e-commerce portals such as Amazon, Flipkart, etc.
- Manage inventory, update product descriptions, upload product images, and ensure timely dispatch after quality check (QC)
- Provide customer support by addressing inquiries, complaints, and order issues
- Coordinate with internal departments for stock updates and order fulfillment
- Maintain and actively manage social media accounts including Facebook, Instagram, and Twitter
- Create engaging content and assist in campaigns to increase social media presence
- Monitor platform performance and suggest improvements for customer engagement and sales growth

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