Birbal Relationship Manager

7 days ago


Durgapur WB IN Birbal Learning Private Limited Full time

A Birbal Relationship Manager BRM We are looking for an outgoing Birbal Relationship Manager BRM to foster strong relationships with our clients The BRM Birbal Relationship Manager s responsibilities also include seeking out new business opportunities providing clients with knowledgable advice guiding their choices promptly resolving complaints and ensuring client satisfaction To be successful as a Birbal Relationship Manager BRM you should be able to build positive long-term relationships and support clients in the decision-making process by identifying solutions that most closely meet their needs B Birbal Relationship Manager BRM Responsibilities Maintaining a deep knowledge of the company s products and services Building and maintaining strong relationships with prospective and existing clients Researching and pursuing new business opportunities Identifying clients needs and requirements and proposing suitable solutions Providing clients with comprehensive product or service consultations and guiding their decision-making process Upselling and cross-selling products or services to clients Resolving complaints and issues efficiently and in a timely manner Meeting sales or revenue targets Ensuring client satisfaction C Birbal Relationship Manager BRM Requirements Applicable to both freshers and experienced Degree in management marketing communication or a similar field is preferred Experience as a relationship manager in customer service or a similar role is preferred Ability to build and maintain strong client and business relationships Proficiency in Microsoft Office and Birbal CRM Software Excellent communication and interpersonal skills Good conflict resolution and problem-solving skills Leadership and team management skills Customer-oriented Job Types Full-time Part-time Permanent Fresher Internship Contractual Temporary Freelance Volunteer Contract length 600 months Pay 8 732 17 - 40 074 16 per month Expected hours No more than 168 per week Benefits Cell phone reimbursement Commuter assistance Flexible schedule Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work from home Ability to commute relocate Durgapur West Bengal Reliably commute or planning to relocate before starting work Preferred Education Bachelor s Preferred Experience total work 1 year Preferred Direct sales 1 year Preferred B2B sales 1 year Preferred Language English Preferred Work Location In person


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