Officer, Business Banking Relationship Manager, Consumer Banking Group

Business FunctionDBS s Corporate Consumer and Investment Banking division offers a comprehensive suite of commercial banking products and services These include cash management current and time deposits trade finance working capital finance term loans and foreign exchange Through our unwavering commitment DBS has fostered enduring relationships with customers across the region built on strong account relationship management differentiated service innovative product development and rigorous credit standards Job PurposeThe Business Banking Relationship Manager will be responsible for acquiring and cultivating a diverse portfolio within the DBS SME Micro and Small and Retail asset segments He She will be responsible for generating revenue from various sources such as assets liabilities and BANCA products aiming for healthy income while maintaining an acceptable risk profile for the bank The successful candidate will achieve these results in strict adherence to the bank s prescribed lending guidelines Key Accountabilities Source new-to-bank asset relationships within the SME segment targeting businesses with a turnover up to 50 Crore in alignment with DBS s lending policy Source retail assets and current accounts and actively cross-sell wealth insurance and other fee-based products in accordance with permissible DBS policies Ensure high-quality sourcing and gather appropriate market feedback before onboarding new customers Play a pivotal role in enhancing the profitability of the branch Strengthening DBS s brand value and expand its network within the local market through various marketing activities collaborations and events Comply with all bank processes and policies ensuring positive ratings during all Country and Group audits Job Duties responsibilities Identify and acquire new-to-bank asset relationships within the SME segment up to 50 Crore turnover ensuring alignment with the Bank Lending Policy Collaborate with SME Relationship Managers customers risk teams and operations teams to facilitate sanction and disbursement of these relationships Refer CASA Current Account Savings Account accounts retail assets deposits and other Consumer Banking Group CBG products e g Wealth insurance CEP to the relevant Branch team members Actively cross-sell Banca Liability Trade Cash and Treasury products to acquired clientele Achieve individual budgeted revenues across all product parameters Conduct thorough due diligence during the onboarding process for new asset relationships Increase customer wallet share by consistently exploring opportunities to cross-sell additional bank products Provide local market insights regarding customers to SME Relationship Managers post-onboarding as needed Adhere strictly to Know Your Customer KYC and Anti-Money Laundering AML requirements Complete all assigned learning programs by DBS in a timely manner Comply with all bank processes and policies Maintain strong relationships with local business stakeholders including existing and prospective clients market leaders CAs Chartered Accountants influencers and industry associations to stay updated on current market practices and local intelligence Report any material information regarding business opportunities industry risks or customer risks to senior functional management at regular intervals Required Experience A minimum of 3-5 years of overall sales experience At least 2 years of sales experience specifically in SME Business Banking Lending A proven sales track record in the asset business within the SME Business Banking or LAP Loan Against Property segment Solid knowledge of competitors and the marketplace Market knowledge and experience in the SME segment particularly concerning customer preferences and requirements is highly preferred Excellent communication and listening skills Strong sales and negotiation skills Proficient knowledge of Working Capital Finance Education Preferred Qualifications Minimum Under Graduation completion in any degree courses DBS India - Culture BehaviorsDBS is dedicated to fostering a culture where every employee is valued respected and heard We pride ourselves on offering a workplace that promotes continuous professional development flexible working arrangements and opportunities for growth within an inclusive and diverse environment We expect our employees to demonstrate the following value-driven behaviours