Assistant Officer, Personal Banker, Consumer Banking Group

3 days ago

Raichur KA IN DBS Bank Full time

Business FunctionAs the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage Our financial solutions are not only the best in the business - they were made just right for you Responsibilities Provide exceptional customer service and support to clients ensuring their banking needs are met efficiently and effectively Assist clients with account opening fund transfers bill payments and other banking transactions Proactively identify and address client concerns resolving issues in a timely and professional manner Maintain accurate and up-to-date client records ensuring compliance with internal policies and regulatory requirements Collaborate with cross-functional teams to deliver tailored solutions and enhance the overall client experience Participate in training and development programs to stay informed about new products services and industry trends Contribute to the growth and success of the Consumer Banking Group by actively engaging in client acquisition and relationship management activitiesRequirements Minimum 2 years of experience in a customer-facing role within the banking or financial services industry Strong communication and interpersonal skills with the ability to interact with clients from diverse backgrounds Excellent problem-solving and decision-making abilities with a focus on delivering exceptional customer service Proficient in using banking systems and technology to efficiently process transactions and maintain client records Ability to work collaboratively in a team environment and contribute to the achievement of department and organizational goals Commitment to continuous learning and professional developmentApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements

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