Customer Service Executive

3 days ago


Pune India Tata Communications Full time

Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications - Responsible for the Processing Change Requests / Change Tickets which are raised by field operation team Globally. - Ensure efficient and effective service as per SLAs. - Engineer would be maintaining the Network Change Management of Tata Communications as well as their Partners Change Requests that impact Tata Communications Network and/or Services. - Engineer would be responsible for verification of SIA & NIA. - Responsible for arranging acceptance/approvals from various stakeholders. - Maintain quality standards to achieve optimal levels of operation and KPI targets. - Tracks and Measure Change Management (CHGP TT Life Cycle) processing and Execution Success, Compliance Adherences as routine Approval Notifications and Internal Broadcast TATs, Closure TATs, Quality of Communications and Execution Updates made by Implementers / Owners. - Responsible for maintaining smooth operations with Cross Functional teams. - He/She would also be capable of / responsible for discussion with cross functional teams & stake holders for issues/disagreements raised by Field operations pertaining to Change Management Activities/Requests. - Engineer would be working with the various regional circles to process change tickets. - Engineer would be responsible for participating in / arranging CAB Calls Internal as well as with Change Requesters, Field, SOC and NOC Teams, stake holders etc. - Operational role which is responsible for delivering results that have direct impact on the achievement of results within Service Assurance. - Currently 9AM 9PM IST operational for Global Changes and 9:30 to 6:00 PM for India geography Changes on Weekday only. - Subject to Revision as 24*7 shift environment in future if the need be.



  • Pune, India Frido Full time

    Job Description Job Title: Customer service executive Job Summary: We are looking for a dynamic and customer-focused Customer Support Executive to provide exceptional service through live chat/WhatsApp. As a Customer Support Executive, you will handle customer inquiries, resolve issues efficiently, and ensure a seamless online experience. You will represent...


  • Pune, India RIGHTWAYS AIR LOGISTICS PRIVATE LIMITED Full time

    Job Description Company Description Rightways Air Logistics Pvt Ltd, established as Rightways Cargo over 21 years ago and incorporated in 2011, is a trusted name in Express Air Logistics services. The company operates through 34 strategically located branch offices across India, each equipped with significant storage capacity and a dedicated team. With...


  • Pune, India Tata Communications Full time

    Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications About Your Role Customer...


  • India Muthoot Finance Full time

    Customer service ExecutivehighlightsDesignation : Customer service ExecutiveLocation : MARTHANDAMSalary : Based on ExperienceE-mail : Closing Date : 26 December 2025Posted On : 26 November 2025DescriptionWe are looking for a dedicated and customer-focused Customer Service Executive to handle front-desk operations and assist in the day-to-day activities of...


  • India Food Cloud Full time

    **Customer Service Executive** **Opening**: 2 **Requirement**: - Good communications skills - Ability to listen and active problem solving skills - Good interpersonal skills - Knowledge or interest in food is an added advantage **Min. 1.5 years of experience required.** The primary responsibilities of a Customer Service Executive would be: - Sales via...


  • Pune, Maharashtra, India, Maharashtra Stuba Full time

    *Please note - This role is only Open to residents of Pune and not for relocations*JOB SUMMARYCustomer Service executives are the front-line of our global business that delivers great service locally to our key markets. Having been recognized for offering the very best in customer service, the main purpose of the role is:• To be the face of Stuba Pacific...


  • Pune, Maharashtra, India, Maharashtra RIGHTWAYS AIR LOGISTICS PRIVATE LIMITED Full time

    Company DescriptionRightways Air Logistics Pvt Ltd, established as Rightways Cargo over 21 years ago and incorporated in 2011, is a trusted name in Express Air Logistics services. The company operates through 34 strategically located branch offices across India, each equipped with significant storage capacity and a dedicated team. With advanced systems,...


  • Pune, India Tata Communications Full time

    Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Customer...


  • Pune, India Earthly Joy Global Pvt Ltd Full time

    **Customer Service Executive** **Responsibilities**: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring...

  • Customer Service

    1 week ago


    Pune, India Link Talent and Management Service Full time

    Full Job Description Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying...