▷ (09/10/2025) Team Member - Workplace support services

3 weeks ago


Mumbai India Tata Communications Limited Full time

Job Description Job Description Facility Operations: - Oversee and manage day-to-day facility operations, ensuring that building systems (HVAC, electrical, plumbing, etc.) are operating efficiently. - Regularly inspect buildings, equipment, and systems to identify any potential problems and take corrective action. - Overseeing housekeeping, pantry, cafeteria ( ), and front office services. - Coordinating and managing internal events- board meetings, customer visits, town halls etc - Handling front office/reception. - Meet the health, safety and hygiene standards. - Take facility rounds to find out snags and initiate immediate rectification action. - Track stock of consumables (incl consumables and supplies for Client / GMC visits) and ensure optimal inventory levels). Co-ordinate for quotation from vendors and get PO created. - Monitor meeting room bookings and usage. - Horticulture and plantation maintenance. - Team Leadership: - Supervise and mentor facility staff, including janitors, technicians, and security personnel. - Provide training and guidance to team members to ensure effective and efficient service delivery. - Coordinate staff schedules and ensure proper coverage for daily operations. Vendor and Contractor Management: - Coordinate with external vendors and contractors for maintenance, repairs, and projects. - Ensure quality service delivery as per SLA and within set budgets. - Oversee the work of contractors and vendors to ensure projects, events, repairs , etc,.are completed on time and within scope. Maintenance and Repairs: - Develop and implement a preventive maintenance program to minimize downtime and ensure equipment & services availability. - Track and schedule repairs and maintenance to ensure minimal disruption to business operations. - Maintain records of all maintenance activities, equipment, and building services. - Coordinate with external vendors and contractors for maintenance, repairs, and projects. Safety and Compliance: - Ensure compliance with health and safety regulations, including fire safety, emergency procedures, and environmental standards. - Conduct regular safety & hygiene audits (), fire drills to ensure preparedness. - Address safety hazards promptly with report and corrective actions. Budget Management: - Assist the FM in budget preparation and monitor expenses to ensure cost-effective facility management. - Prepare reports on facility operations, maintenance activities, and expenses for management review. - Identify cost-saving opportunities and implement initiatives to optimize resource use. - Raising PRs and Processing the invoices on time and ensure timely payment to vendors. - - Inventory and Supplies Management: - - Monitor and manage inventory of facility-related supplies and equipment. - Ensure timely procurement of necessary materials and maintain vendor relationships for supply replenishment Client/Stakeholder Management: - Support the FM as the primary point of contact for all facility-related inquiries from internal and external stakeholders. - Address facility-related complaints and resolve issues in a timely and professional manner.


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