Sales Operations Analyst

Company DescriptionAt ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world can t wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents so we do everything we can to make that possible We dream big together supporting each other to make our individual and collective dreams come true The future is ours and it starts with you With more than 7 700 customers we serve approximately 85 of the Fortune 500 xc2 xae and we re proud to be one of FORTUNE 100 Best Companies to Work For xc2 xae and World s Most Admired Companies Learn more on and about their experiences working at ServiceNow Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply At ServiceNow we are committed to creating an inclusive environment where all voices are heard valued and respected We welcome all candidates including individuals from non-traditional varied backgrounds that might not come from a typical path connected to this role We believe skills and experience are transferrable and the desire to dream big makes for great candidates What you get to do in this role Aligned to several Americas regions and territories the Sales Operations Specialist will support the forecasting process and advise the sales force in commercial sales transactions Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy Analyze and review current customer licensing products and usage and identify new revenue opportunities Suggest creative pricing and payment solutions balancing customer need and pricing policies Review Quotes and Order Forms for accuracy and completeness Ensure all Orders are approved within pricing and discount policies Interface to Deals Desk Finance and Legal as needed i e revenue recognition Interface with Order Management to ensure accuracy of booked sales opportunities in the ServiceNow sales automation tool Support sales organization s requirement for Customer licensing compliance QualificationsTo be successful in this role you have 2-4 years of proven experience of Sales Operations in a software sales organization Organized with excellent attention to detail and the ability to work in a fast paced environment Proficient in PPT Word and Excel Experience with a CRM system Has been in a role supporting Sales Reps and Sales Territories Strong listening analytic and organizational skills Ability to prioritize to meet business needs Effective communicator both written and verbal Team Player with positive attitude ready to work in a fast paced environment Results Driven JV20Additional InformationServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law At ServiceNow we lead with flexibility and trust in our distributed world of work to learn about our work personas flexible remote and required-in-office If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact us at for assistance For positions requiring access to technical data subject to export control regulations including Export Administration Regulations EAR ServiceNow may have to obtain export licensing approval from the U S Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U S Government Please Note Fraudulent job postings job scams are increasingly common to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the From Fortune xc2 xa9 2022 Fortune Media IP Limited All rights reserved Used under license Fortune and Fortune Media IP Limited are not affiliated with and do not endorse products or services of ServiceNow