(15h Left) Team Lead

4 weeks ago

Hyderabad, India HCLTech Full time

HCLTech Hiring | Hyderabad | QAs & TLs For Billing Support

3 - 6 years
Salary -Not Disclosed
Location : Hyderabad
Time and Venue
22nd September - 24 September , 11.00 AM - 3.00 PM
HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081
Contact - Aman / Shivangi / Somina

Job description
Essential Duties and Responsibilities (For Team Lead Role)
The Billing Lead will be the first escalation point for billing and transactional questions from the production staff.
The Billing Lead should be able to resolve the majority of these issues independently
The Billing Lead will work closing with the Back Office Manager in deciding which issues are escalated back to the Performance Improvement Team
The Billing Lead should be able to perform all function under his or her leadership (EMF cases, Bill Audit, Rate calculation)

Essential Duties and Responsibilities (For Quality Analyst Role)
Responsible for monitoring billing processes to ensure accuracy and compliance.
Conduct audits of billing transactions to identify errors and inconsistencies.
Improve billing workflows to enhance customer satisfaction and operational efficiency.
Review billing data and documentation for completeness and correctness.
Collaborate with cross-functional teams to resolve issues and implement quality improvements.
Ensure billing practices align with company standards and regulatory requirements.

Desired Skills & Qualifications:
Excellent written and verbal communication skills.
Must be a Graduate / Postgraduate.
3-5 years of experience in Team Leader or Quality assurance or relevant.

Note: Please do not carry any laptop, pen drive, or external storage devices.

Interested candidates can walk-in directly.
Role: Quality Analyst
Industry Type: IT Services & Consulting
Department: Quality Assurance
Employment Type: Full Time, Permanent
Role Category: Business Process Quality
Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred keyskills
Team Handling Quality Analyst Team Leader Call Audit
Leadership QC Tools Coaching 7Qc Shrinkage Call Monitoring Call Quality Quality Monitoring Feedback Call Calibration People Management Skills KRA CSAT

Walk-in Interview Details:
Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081
Timings: 11:00 AM - 3:00 PM
Contact Person: Shivangi Sharma, Aman Chhabra & Somina Adlakha
Carry: 2 Updated Resume, 1 Valid ID Proof with Xerox copy, 1 PP size photo

  • ▷ 15h Left: Scrum Master Lead Consultant

    3 weeks ago

    Hyderabad, India Infosys Limited Full time

    Job Description Responsibilities : Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting...

  • Team Pumpkin

    3 weeks ago

    Hyderabad, India Team Pumpkin Full time

    Location: Gachibowli.Role Overview:An Engagement Leader with10to13 years of experience would oversee a wide variety of marketing activities, focusing on optimizing customer engagement and driving business results.This role requires a strategic thinker with hands-on experience in performance marketing, content creation, and data-driven Marketing:- Develop,...

  • Team Lead

    4 weeks ago

    Hyderabad, India ANSR Full time

    ANSR is hiring for one of its clients. About ArcelorMittal: ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in...

  • Ai and ml engineer

    2 weeks ago

    Hyderabad, India Lead Masters AI Full time

    Internship Opportunity – Lead Masters AI (Dubai-Registered AI Company) About Lead Masters AI Lead Masters AI is a Dubai-registered Company operating out of Hyderabad. We build solutions in AI-driven marketing automation, social media management, CRM workflows, and intelligent lead generation. Our mission is to help businesses scale with agentic AI-powered...

  • Content Team Lead

    2 weeks ago

    Hyderabad, India AZISTA INDUSTRIES PRIVATE LIMITED Full time

    Job Description We are looking for a Content Writer to join our editorial team and enrich our websites with new blog posts, guides, marketing copy, white papers, product descriptions, social media content. We're looking for someone who will help us expand our digital footprint and drive more value through online content. Responsibilities: Produce...

  • AI and ML Engineer

    2 weeks ago

    Hyderabad, India Lead Masters AI Full time

    Internship Opportunity – LeadMasters AI (Dubai-Registered AI Company)About LeadMasters AILeadMasters AI is a Dubai-registered Company operating out of Hyderabad. We build solutions in AI-driven marketing automation, social media management, CRM workflows, and intelligent lead generation. Our mission is to help businesses scale with agentic AI-powered...

  • AI and ML Engineer

    3 weeks ago

    Hyderabad, India Lead Masters AI Full time

    Internship Opportunity – LeadMasters AI (Dubai-Registered AI Company)About LeadMasters AILeadMasters AI is a Dubai-registered Company operating out of Hyderabad. We build solutions in AI-driven marketing automation, social media management, CRM workflows, and intelligent lead generation. Our mission is to help businesses scale with agentic AI-powered...

  • Urgent! AI and ML Engineer

    3 weeks ago

    Hyderabad, India Lead Masters AI Full time

    Internship Opportunity – LeadMasters AI (Dubai-Registered AI Company) About LeadMasters AI LeadMasters AI is a Dubai-registered Company operating out of Hyderabad. We build solutions in AI-driven marketing automation, social media management, CRM workflows, and intelligent lead generation. Our mission is to help businesses scale with agentic AI-powered...

  • SAP Lead

    3 weeks ago

    Hyderabad, India YASH Technologies Full time

    Job Description - Need ABAP Lead with experience in Migration/Upgrade/Conversion SAP projects. - Over 8+ years experience. - Should be able to work with Functional consultant on the requirements. - Experience in ABAP S/4 HANA related activities/risks in Upgrades/migration. - Excellent communicaiton and troubleshooting skills. - Should be capable of leading...

  • AI and ML Engineer

    3 weeks ago

    Hyderabad, India Lead Masters AI Full time

    Internship Opportunity – LeadMasters AI (Dubai-Registered AI Company)About LeadMasters AILeadMasters AI is a Dubai-registered Company operating out of Hyderabad. We build solutions in AI-driven marketing automation, social media management, CRM workflows, and intelligent lead generation. Our mission is to help businesses scale with agentic AI-powered...