Team Lead

ANSR is hiring for one of its clients.

About ArcelorMittal:

ArcelorMittal was formed in 2006 from the strategic merger of European company Arcelor and Indian-owned Mittal Steel. Over a journey of two decades, we have emerged as the world's leading steel and mining company, exerting our influence across 60+ countries with a robust industrial footprint in 18.

We are a global team of 158,00+ talented individuals committed to building a better world with smarter low-carbon steel. Our strategies are not just about scale; they're also about leading a transformative change where innovation meets sustainability. We supply to major global markets—from automotive and construction to household appliances and packaging—supported by world-class R&D and distribution networks.

ArcelorMittal Global Business and Technologies in India is our new hub of technological innovation and business solutions. Here, you'll find a thriving community of business professionals and technologists who bring together diverse and unique perspectives and experiences to disrupt the global steel manufacturing industry. This fusion ignites groundbreaking ideas and unlocks new avenues for sustainable business growth.

We nurture a culture fueled by an entrepreneurial spirit and a passion for excellence, which prioritizes the advancement and growth of our team members. With flexible career pathways and access to the latest technology and business tools, we offer a space where you can learn, take ownership, and face exciting challenges every day.

Introduction:

Within the IT Flat Europe organization, the Digital & IT (D&IT) FiP (Finance and Procurement) perimeter is responsible for the IT strategy of the finance and procurement functions, including efficiency process and system exploitation and optimization.

As part of the D&IT Finance, the Team Lead will join an IT department focused on the implementation of SAP based solutions for order-to-cash business requirements. You will act as subject matter expert of the SAP processes.

What does the job entail?

He / she has to:

- Lead and coordinate on daily base a team of both SAP analysts and SAP ABAP developers
- Ensure seamless collaboration between all team members
- Define priorities to the team members based on the urgency and priority of the issues/bugs
- Manage resources between the 3 Finance teams to ensure service continuity during peak demand or team shortages
- Ensure incidents are resolved within defined SLA-periods and escalate when needed
- Monitor and analyze team capacity, allocating work based on availability and skillsets
- define, track and enforce service performance KPIs
- Prepare and present weekly and monthly performance reports to management
- Drive and chair service review meetings with business stakeholders
- Identify service improvement opportunities and lead initiatives to address them
- Foster a culture of continuous improvement, quality delivery, and user-centric support
- Understand the business requirements related to order-to-cash processes by preference having experience with European business entities

Who are we looking for?

Your leadership skills combined with your SAP analytical experience allow you to manage a team of analysts and developers to solve daily problems and to support daily operational transactions. You have a strong IT background that allows you to steer technical solutions, to participate in the design of the solution and to motivate your team members.

You demonstrate most of these key competencies:

- Act as an example for the team members
- Leadership skills
- Strong understanding of incident, change and problem management
- Processes and IT system minded
- Techno functional experience in the order-to-cash process (SAPSD, FICO)
- Ability to work in extended teams located in Europe and India
- Relevant experience in a similar function as team leader in another organization (min 3 years)
- Background with SAP SD, FICO module is required
- A master’s degree in Economics, Computer Science, Computer Engineering, Engineer Electronics or equivalent
- English: Advanced

If you find your skillset and experience in line with our requirements, we encourage you to join our team and contribute to continuous improvement of our IT processes and the quality of the delivered systems.

Why joining us?

- You are proactive, innovative, curious, and bold
- You are willing to understand, challenge and support our business needs
- You want to evolve in a multicultural environment with more than 20 nationalities
- To work in a fast moving, learning and collaborative environment
- You are looking for opportunities to develop and grow