ITSM

3 weeks ago

Bengaluru, India Tata Consultancy Services Full time

Job Title ITSM MIM Requirements and Skills - Escalation point, responsible for call and notification management and first point of contact for service restoration - To work in 24/7 operations and project support Major Incident Management activities. - Adhere to the Responsibilities detailed in the Incident Process - Investigate and diagnose Major Incident to restore failed Application or Service as quickly as possible. - Document troubleshooting steps and service restoration details for accurate timeline. (Sequence of Event) - Providing periodic major incident metrics reports as management Notification to top management during the bridge call with periodic intervals. - Job Responsibilities - Forming collaborative action plans with specific actions, roles, deadlines, and ensuring these are completed. (Action Plans in place) - Driving the Bridge call with end-to-end responsibilities till closure. - Following the proper escalation matrix during and after the bridge calls. - Accountable for the Major Incident Management process and maintains and improves the process as necessary to achieve the objectives of the business. - Added advantage on having Knowledge in Service Now & MS List.

  • ITSM Administrator

    6 days ago

    Bengaluru, India SourceMash Full time

    Job Description Job Description We are seeking a proactive and experienced ITSM Administrator/Process Owner with a strong foundation in ITIL-based IT Service Management (ITSM) processes. The ideal candidate will be responsible for configuring, administering, and enhancing our ITSM platform to support IT operations, service delivery, and continuous...

  • Itsm Data Architect

    2 days ago

    Bengaluru, India LSEG (London Stock Exchange Group) Full time

    Summary of the role: The ITSM Architecture & Governance team is responsible for the ITSM roadmap, strategy and operating model. We are a group of SMEs that provide expert guidance and design across a number of key projects, initiatives and run-the-business activities for ITSM processes, data and tooling. The role of ITSM Data Architect, reporting into the...

  • Itsm Manger

    2 weeks ago

    Bengaluru, India Ziniosedge Full time

    **Requirements**: - 8+ years of experience in IT service management, service design, or a related role. - Strong understanding of ITSM frameworks (e.g., ITIL) and best practices. - Experience in designing and implementing service management processes, such as incident management, problem management, and change management. - Proficient in using ITSM tools...

  • ITSM Consultant – ITSM Fresh Service

    1 week ago

    Bengaluru, Karnataka, India ITC Infotech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Hi, We have the following requirement in Bangalore, if interested please email me your updated profile to mentioning your Current CTC, Expected CTC and Notice period to join.ITSM Consultant – ITSM Fresh Service - Configuration & DevelopmentBangalore – Hybrid ModelExperience Required:6+ Years in ITSM platforms with at least 2+ Years of hands-on...

  • ITSM Platform Consultant

    2 weeks ago

    Bengaluru, Karnataka, India AvanteNow Full time

    Job Title -ITSM Platform ConsultantJob Type -On-SiteJob Location -Saudi ArabiaExperience -5+ YearsJob Summary -We are seeking an experienced ITSM Platform Consultant to join our IT Service Management team. The ideal candidate will be responsible for implementing, configuring, and optimizing our ITSM platform to align with ITIL best practices and business...

  • Infra- IT Operations Itsm

    2 days ago

    Bengaluru, India DEzen Technology Solutions Pvt Ltd. Full time

    **Recruitment Company Name**: - DEzen Technology Solutions Pvt Ltd. **Requirements**: - 3-5 years - Infra - IT Operations ITSM **Skills**: - Infra - IT Operations ITSM- Experience on IT hardware maintenance - Experience on Windows administration - Experience on Outlook management - Experience on SCCM - Experience on Networking - Good communication...

  • ServiceNow ITSM Developer

    16 hours ago

    Bengaluru, India Obrimo Technologies Full time

    We are looking for an experienced ServiceNow ITSM Developer to join our growing team. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules and a solid understanding of best practices, SDLC, and Agile methodologies.✅ Key ResponsibilitiesDesign, develop, and configure ServiceNow ITSM modules including Incident, Problem, Change,...

  • ServiceNow ITSM Developer

    20 hours ago

    Bengaluru, India Obrimo Technologies Full time

    We are looking for an experienced ServiceNow ITSM Developer to join our growing team. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules and a solid understanding of best practices, SDLC, and Agile methodologies.✅ Key ResponsibilitiesDesign, develop, and configure ServiceNow ITSM modules including Incident, Problem, Change,...

  • ServiceNow ITSM Developer

    18 hours ago

    Bengaluru, India Obrimo Technologies Full time

    We are looking for an experienced ServiceNow ITSM Developer to join our growing team. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules and a solid understanding of best practices, SDLC, and Agile methodologies.✅ Key ResponsibilitiesDesign, develop, and configure ServiceNow ITSM modules including Incident, Problem, Change,...

  • ServiceNow ITSM Developer

    15 hours ago

    Bengaluru, India Obrimo Technologies Full time

    We are looking for an experienced ServiceNow ITSM Developer to join our growing team. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules and a solid understanding of best practices, SDLC, and Agile methodologies. ✅ Key Responsibilities - Design, develop, and configure ServiceNow ITSM modules including Incident, Problem,...